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What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.

What is CAS genesisWorld?

Revolutionize your company's approach to customer relationship management with CAS genesisWorld, the premier CRM software available today. This comprehensive solution comes with a range of customizable modules designed to meet your unique business requirements. Featuring smart integrations, it harmoniously connects with your existing systems, ensuring that customer data is captured, updated, and utilized efficiently across every department. This integration fosters a cohesive organizational environment, enabling your team to provide outstanding service that makes a lasting impression on clients. By utilizing a centralized CRM platform, you can streamline corporate processes and access real-time customer information effortlessly. Manage all aspects of customer sales and service data with ease while making instant updates from any mobile device, empowering your team to stay productive while on the move. Utilize valuable insights to offer exceptional consulting and services tailored to your customers’ needs. Furthermore, customize your CRM solution to fit the specific demands of your industry and the scale of your business, all while developing personalized offers that resonate with your audience. Ultimately, this strategic approach will not only enhance customer engagement but also catalyze sustainable growth for your organization. As you implement these tailored solutions, you position your company for long-term success in an increasingly competitive marketplace.

Media

Media

Integrations Supported

Inxmail
CleverReach
JustRelate Web Builder
Neoletter

Integrations Supported

Inxmail
CleverReach
JustRelate Web Builder
Neoletter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JustRelate Group

Date Founded

1989

Company Location

Germany

Company Website

www.justrelate.com/justrelate-crm-app

Company Facts

Organization Name

CAS Software AG

Date Founded

1986

Company Location

Germany

Company Website

www.cas.de/en/products/relationship-management/cas-genesisworld.html

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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Mechsoft Digital Technologies Pvt. Ltd.