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What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.

What is CURSOR-CRM?

CURSOR-CRM is a flexible CRM solution from CURSOR Software AG that helps organizations manage customers, communication, collaboration, and business processes more effectively. The platform is designed as an all-round CRM system that can support sales, marketing, customer service, and other business areas from one central information hub. It gives teams a 360-degree cockpit for managing customer data, partner communication, internal collaboration, service requests, and process workflows. CURSOR-CRM is delivered with comprehensive standard capabilities so employees can get started quickly, while its flexible architecture allows companies to adapt and expand the system over time. The platform supports both cloud and on-premises deployment, making it suitable for organizations with different IT strategies and security requirements. Its AI assistant can help automate routine tasks, draft emails, and provide deeper insights into customer preferences and behavior. CURSOR-CRM also includes guided onboarding, process templates, complaint management, and team collaboration features that help employees work more consistently and efficiently. Standardized workflows make it easier to handle service calls, prepare offers, create contracts, document complaints, and respond to customer needs with fewer manual steps. The platform integrates with third-party systems such as ERP, billing, and other business applications, helping companies replace isolated tools and manually maintained spreadsheets. Mobile access through the web client and CURSOR app allows employees to use the CRM from smartphones, tablets, notebooks, or desktop computers. CURSOR-CRM is built to help businesses improve customer engagement, strengthen process management, protect data, and scale their CRM environment as requirements evolve.

Media

Media

Integrations Supported

Inxmail
CleverReach
JustRelate Web Builder
Neoletter

Integrations Supported

Inxmail
CleverReach
JustRelate Web Builder
Neoletter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JustRelate Group

Date Founded

1989

Company Location

Germany

Company Website

www.justrelate.com/justrelate-crm-app

Company Facts

Organization Name

Software AG

Company Location

Germany

Company Website

cursor.de/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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