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What is Juttu?
Juttu transforms the critical moment of cancellation into an opportunity for customer engagement and retention. Designed for SaaS businesses, it intercepts cancel attempts with a real-time, intelligent flow that goes beyond the outdated “are you sure?” prompt. Instead, customers are presented with a brief, AI-powered exit survey that captures their reasons for leaving. Based on these insights, Juttu dynamically generates personalized offers—whether a discount, downgrade, temporary pause, or human callback—giving customers options instead of a single cancel button. This proactive strategy ensures companies retain more customers and revenue, often reducing churn by as much as 30%. Beyond retention, Juttu’s flow provides a constant stream of actionable data, helping businesses improve product features, pricing, and customer experience. Implementation is simple, with plug-and-play integration that takes as little as 30 minutes, including support for Stripe payments. The system is GDPR-compliant and built with security and compliance in mind, ensuring global SaaS teams can use it confidently. With its customization features, businesses can design flows that match their branding and customer voice. Juttu effectively turns churn prevention into a competitive advantage, helping SaaS companies scale more efficiently while protecting revenue.
What is Eclipse AI?
Eclipse AI is a user-friendly artificial intelligence platform that seamlessly integrates to pinpoint risk factors linked to customer attrition. It allows users to feed in voice-of-customer insights gathered from diverse channels like surveys, reviews, chat logs, and phone interactions, and then processes this data. The platform generates actionable strategies to counteract the threats of customer churn by utilizing the analyzed information alongside recognized industry best practices. This groundbreaking tool not only aids in preserving customer loyalty but also boosts overall satisfaction through tailored interventions, ultimately fostering a stronger relationship between businesses and their customers. In today's competitive market, such capabilities are essential for sustaining growth and building long-term customer loyalty.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$49/month
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Not specified
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Webinars
Company Facts
Organization Name
Juttu
Date Founded
2025
Company Location
Estonia
Company Website
juttu.co
Company Facts
Organization Name
Eclipse AI
Company Location
Australia
Company Website
eclipse-ai.com
Categories and Features
Churn Prevention
Not specified
Categories and Features
Churn Prevention
Not specified
Customer Experience
Not specified