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What is Juttu?

Juttu transforms the critical moment of cancellation into an opportunity for customer engagement and retention. Designed for SaaS businesses, it intercepts cancel attempts with a real-time, intelligent flow that goes beyond the outdated “are you sure?” prompt. Instead, customers are presented with a brief, AI-powered exit survey that captures their reasons for leaving. Based on these insights, Juttu dynamically generates personalized offers—whether a discount, downgrade, temporary pause, or human callback—giving customers options instead of a single cancel button. This proactive strategy ensures companies retain more customers and revenue, often reducing churn by as much as 30%. Beyond retention, Juttu’s flow provides a constant stream of actionable data, helping businesses improve product features, pricing, and customer experience. Implementation is simple, with plug-and-play integration that takes as little as 30 minutes, including support for Stripe payments. The system is GDPR-compliant and built with security and compliance in mind, ensuring global SaaS teams can use it confidently. With its customization features, businesses can design flows that match their branding and customer voice. Juttu effectively turns churn prevention into a competitive advantage, helping SaaS companies scale more efficiently while protecting revenue.

What is Eclipse AI?

Eclipse AI is a user-friendly artificial intelligence platform that seamlessly integrates to pinpoint risk factors linked to customer attrition. It allows users to feed in voice-of-customer insights gathered from diverse channels like surveys, reviews, chat logs, and phone interactions, and then processes this data. The platform generates actionable strategies to counteract the threats of customer churn by utilizing the analyzed information alongside recognized industry best practices. This groundbreaking tool not only aids in preserving customer loyalty but also boosts overall satisfaction through tailored interventions, ultimately fostering a stronger relationship between businesses and their customers. In today's competitive market, such capabilities are essential for sustaining growth and building long-term customer loyalty.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$49/month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Webinars

Company Facts

Organization Name

Juttu

Date Founded

2025

Company Location

Estonia

Company Website

juttu.co

Company Facts

Organization Name

Eclipse AI

Company Location

Australia

Company Website

eclipse-ai.com

Categories and Features

Churn Prevention

Not specified

Categories and Features

Churn Prevention

Not specified

Customer Experience

Not specified

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