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What is K-Dispatch?

K-Dispatch is a sophisticated computer-aided dispatch (CAD) platform tailored for 911 centers and public safety entities. This system combines call management, incident evaluation, dispatching functions, and record maintenance, facilitating an uninterrupted flow of information from operators to dispatchers while eliminating redundant data entry. It consolidates all incoming communications—ranging from 911 voice calls and text messages to multimedia inputs and citizen alerts—into a unified queue that incorporates essential details like the caller's location, mapping functionalities, access to nearby surveillance footage, and sensor data from tools like license plate readers and gunshot detection systems. The AI Co-Pilot feature improves operational efficiency by providing real-time transcription, protocol guidance, urgency scoring, and deployment recommendations, while still allowing human operators the discretion to make final dispatch decisions. The system also promotes teamwork among police, fire, EMS, and various agencies through shared incident documentation that includes automatic vehicle location (AVL) tracking and mobile apps designed for both first responders and the community. K-Dispatch is compatible with existing radio systems and adheres to industry standards such as CAP, NIEM, NENA i3, and utilizes open APIs. With flexible deployment options—cloud-based, on-premises, or hybrid—this platform meets the diverse requirements of municipal and state 911 and command centers. As a result, it empowers public safety organizations to efficiently respond to the dynamic challenges presented by emergency situations. Furthermore, its adaptability is crucial as it ensures that agencies can continue to enhance their response capabilities as community needs evolve.

What is 365 CAD?

The 365 CAD system dramatically boosts the operational efficiency of first responders by initiating a seamless workflow that starts with the call taker fielding the call and selecting an appropriate response strategy, followed by the dispatcher promptly designating the best-suited units, and concluding with timely notifications to officers, which ensures swift action for individuals in need. With the quickest recorded time from call inception to officer deployment, Velocity's advanced technology effectively minimizes delays between those in distress and the responders. It provides call takers, dispatchers, and mobile units with an all-encompassing 360° perspective of the situation through integrated camera feeds and incident data. This interconnected real-time platform not only has the capability to autonomously deploy drones but also supports officers on the ground simultaneously. Moreover, 365 CAD accurately pinpoints the precise latitude and longitude of incidents, displaying them on the CAD map to enhance situational awareness. Critical information, including the caller’s name, address, city, and phone number, is automatically filled in the CAD system, significantly cutting down on data entry time. Additionally, operators can create files for various agencies and update their dispatches with a single click, fostering improved collaboration and coordination among different units. This thorough approach not only streamlines operational workflows but also significantly enhances the overall impact of emergency response initiatives. Ultimately, it represents a major advancement in public safety technology that ensures communities receive the help they need more efficiently than ever before.

Media

Media

Integrations Supported

Integrations Supported

Azure Maps
Cincom CPQ
Microsoft Azure
Microsoft Excel

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

KabatOne

Date Founded

2015

Company Location

Mexico

Company Website

kabatone.com/k-dispatch

Company Facts

Organization Name

365Labs

Date Founded

2001

Company Location

United States

Company Website

www.365labs.com/law-enforcement/cad/

Categories and Features

Categories and Features

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