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What is K-Dispatch?

K-Dispatch is a sophisticated computer-aided dispatch (CAD) platform tailored for 911 centers and public safety entities. This system combines call management, incident evaluation, dispatching functions, and record maintenance, facilitating an uninterrupted flow of information from operators to dispatchers while eliminating redundant data entry. It consolidates all incoming communications—ranging from 911 voice calls and text messages to multimedia inputs and citizen alerts—into a unified queue that incorporates essential details like the caller's location, mapping functionalities, access to nearby surveillance footage, and sensor data from tools like license plate readers and gunshot detection systems. The AI Co-Pilot feature improves operational efficiency by providing real-time transcription, protocol guidance, urgency scoring, and deployment recommendations, while still allowing human operators the discretion to make final dispatch decisions. The system also promotes teamwork among police, fire, EMS, and various agencies through shared incident documentation that includes automatic vehicle location (AVL) tracking and mobile apps designed for both first responders and the community. K-Dispatch is compatible with existing radio systems and adheres to industry standards such as CAP, NIEM, NENA i3, and utilizes open APIs. With flexible deployment options—cloud-based, on-premises, or hybrid—this platform meets the diverse requirements of municipal and state 911 and command centers. As a result, it empowers public safety organizations to efficiently respond to the dynamic challenges presented by emergency situations. Furthermore, its adaptability is crucial as it ensures that agencies can continue to enhance their response capabilities as community needs evolve.

What is Computer Aided Dispatch?

The Computer-Aided Dispatch (CAD) System equips dispatchers to handle complex and numerous incidents effortlessly, thereby greatly enhancing their ability to maintain optimal safety for first responders. Entering calls only requires minimal information, and the system automatically records the date and time of each entry. Both Call Takers and Dispatchers are provided access to a comprehensive set of features, enabling all dispatch personnel to view and modify the same Call for Service in real-time, which ensures that every detail enriches the overall record. Furthermore, the CAD System grants dispatchers immediate access to names stored in various Criminal Information Systems (CIS), along with details regarding ongoing and previous incidents, including the ability to review those incidents, response protocols, contact information, and additional data related to the location. This crucial information can be communicated to Mobile Units, which significantly boosts officer awareness and enhances operational efficiency. The seamless integration of these functionalities not only streamlines the dispatching process but also cultivates better communication among all involved personnel, ultimately leading to a more coordinated response to emergencies. The CAD System represents a vital tool in modern emergency management, enabling teams to respond effectively in high-pressure situations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

KabatOne

Date Founded

2015

Company Location

Mexico

Company Website

kabatone.com/k-dispatch

Company Facts

Organization Name

Computer Information Systems

Date Founded

1985

Company Location

United States

Company Website

www.cis.com/systems

Categories and Features

Categories and Features

Transportation Dispatch

Computer Aided Dispatch
Scheduling

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