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What is KANDY?

In the competitive landscape of attracting enterprise clients, businesses are contending not only with established firms but also with innovative newcomers that leverage cloud-based communication platforms equipped with APIs, aiming to enhance customer engagement. Kandy distinguishes itself with its advanced white-label CPaaS, offering more than just programmable APIs; it includes pre-built applications called Kandy Wrappers and a robust marketplace that enables independent software vendors to create tailored vertical market solutions, alongside the capacity to augment existing SIP and UCaaS infrastructures via the Kandy Link WebRTC Gateway. The idea of Embedded Communications facilitates smooth interactions, empowering sales representatives to make calls directly from their CRM systems, enabling healthcare providers to conduct video consultations with patients through electronic health records while sharing vital medical images, and allowing students to check for tutor availability and initiate sessions without delay. This seamless communication occurs with exceptional voice and video quality, incorporating presence, messaging, chat, and collaboration tools to deliver a holistic user experience. By harnessing these capabilities, Kandy not only enhances communication strategies but also enables enterprises to cultivate stronger connections and operational efficiencies, driving their success in today's fast-paced business environment. Such innovations represent a significant leap forward in how businesses engage with customers and streamline their internal operations.

What is IceLink?

Gain unmatched mastery over your video applications to craft the exact user experience you desire. Customize the media pipeline comprehensively to retrieve media from any source, opening up a vast range of personalization options. Benefit from IceLink's flexible APIs, which allow you to adjust the video experience according to your specifications. This lets you concentrate on developing outstanding applications instead of navigating the complexities of the entire WebRTC framework, resulting in faster development cycles. Our solutions make it easy to initiate your projects seamlessly. With just one line of code, you can access real-time audio levels for all streams without hassle. Rest assured with robust enterprise-level security features such as DTLS, perfect forward secrecy, and end-to-end AES-128bit encryption, guaranteeing the safety of your data. With these powerful tools available, you have the opportunity to innovate and upgrade your video applications in ways previously thought impossible, paving the way for a new era of user engagement.

Media

Media

Integrations Supported

Empirix
Momentum Telecom
Oreka TR

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Ribbon

Company Location

United States

Company Website

www.kandy.io

Company Facts

Organization Name

LiveSwitch

Date Founded

2008

Company Location

Canada

Company Website

www.frozenmountain.com/products-services/icelink/

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management

UCaaS

Not specified

Categories and Features

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