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What is Universal Knowledge ?
KPS Universal Knowledge delivers an extensive array of content capture, search, and collaborative features that empower both internal staff and clients to enhance their efficiency significantly.
By integrating robust search functionalities with sophisticated content creation and moderation processes, it provides high levels of insight, which facilitates streamlined knowledge management while minimizing administrative burdens.
This platform can function independently as a Knowledge Management solution, allowing users to generate and oversee all content within the KM environment, or it can be seamlessly integrated with pre-existing systems to utilize content stored elsewhere.
With a comprehensive suite of APIs, KPS Universal Knowledge connects effortlessly to your current applications, ensuring that information is readily accessible without the need to switch between programs.
This integration saves time and boosts user adoption by embedding knowledge management directly into third-party applications, leading to quicker access to accurate answers for customers.
As a result, both customer experience is enhanced, and operational costs are reduced, creating a win-win situation for businesses.
KPS Universal Knowledge is available in both Software as a Service (SaaS) and On-Premise deployment options, providing flexibility to meet diverse organizational needs.
What is Bloomfire?
Bloomfire stands out as a frontrunner in the realm of knowledge engagement. Our innovative platform facilitates connections among individuals and teams, ensuring they have access to the essential information required for their professional success. By utilizing our cloud-based solution, users can tap into a wealth of shared knowledge, fostering an environment where the collective intelligence of their organizations can thrive, all from a single, easily searchable hub. This centralized approach not only enhances collaboration but also streamlines the flow of information across various departments.
Integrations Supported
Google Drive
Salesforce
Box
Cleary
Dropbox
Dropbox Showcase
FixFinder
Google Chrome
Google Docs
Google Workspace
Integrations Supported
Google Drive
Salesforce
Box
Cleary
Dropbox
Dropbox Showcase
FixFinder
Google Chrome
Google Docs
Google Workspace
API Availability
Has API
API Availability
Has API
Pricing Information
$12.00/month/user
Free Trial Offered?
Free Version
Pricing Information
$25/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Knowledge Powered Solutions Ltd
Date Founded
2004
Company Location
United Kingdom
Company Website
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
Company Facts
Organization Name
Bloomfire
Date Founded
2010
Company Location
United States
Company Website
bloomfire.com
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
File Sharing
Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Sales Content Management
Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management