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What is KVWang?

KVWang is a dedicated platform designed specifically for small teams involved in customer outreach and phone engagement with clients throughout the United States. This service streamlines the management of contacts, enables users to initiate calls manually, preserves call history, and tracks follow-up notes, ensuring that interactions are handled by real individuals instead of automated systems. Users can access a public demo featuring fictional contacts, which is completely free and does not involve any actual calls or require microphone permissions. To make genuine calls, users must log in via Google, obtain approval from their team, and allocate a US business number. The platform operates on a subscription model at $15 per month, offering 200 billed minutes for domestic calls each billing cycle, with the caveat that any unused minutes will not roll over. For those needing more calling time, additional minutes can be acquired at $0.02 per minute through prepaid credits. Once users have the necessary approvals, they are assigned a standard US phone number, contingent upon verification and provider availability, with restrictions on calls to high-cost and specialized locations. Overall, KVWang, operated by Tapilot LLC, is committed to improving customer interaction for small teams, allowing them to effectively manage their communication needs while fostering better client relationships. This focused approach sets KVWang apart as a valuable resource for businesses aiming to enhance their customer service capabilities.

What is Grandstream Wave?

Grandstream Wave is a free softphone app that allows users to make and receive voice calls through up to six distinct SIP accounts, whether they are at home or traveling anywhere globally on their Android devices. It supports various codecs including G.711µ/a, G.722 (for HD audio), G.726-32, G.729, GSM, iLBC, Opus, and Speex, which ensures superior call quality. The application features strong security measures such as SIP over TLS and encryption options using 128/256-bit SRTP to safeguard communications. Additionally, users can engage in audio conferences with up to six participants and take advantage of 24 virtual BLF keys, making it particularly suitable for teamwork and collaboration. With the capability to manage six SIP accounts, it seamlessly integrates with mobile devices and comes with features like call history, contact lists, and customizable ringtones. Moreover, it offers advanced enterprise functionalities such as integration with IP PBX systems, call transfer and pickup, BLF, call recording through UCM, and LDAP support. Users also benefit from automatic call forwarding that can be adjusted based on time and location rules, providing enhanced flexibility. The app fully integrates with Grandstream’s UCM series of IP PBXs and enables users to generate QR codes for swift provisioning with ease. Additionally, it allows for voice channel switching between Bluetooth, earphones, speakerphones, and 3.5mm headsets, and it supports two-way video calls using SIP and the H.264 video codec, significantly broadening its utility as a communication tool. Ultimately, Grandstream Wave stands out as a comprehensive solution catering to various personal and professional communication requirements, making it an invaluable asset for users.

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Integrations Supported

Google Workspace

Integrations Supported

DIDforSale
LDAP
Orna
QueueMetrics
SIP.US
Servme
Telnyx
ViiBE
Xinix

API Availability

API Availability

Pricing Information

$15/seat/month
$15 per seat per month includes 200 ordinary US billed minutes per paid period; included minutes do not roll over. One ordinary US number is included after approval and assignment. Extra usage costs $0.02 per billed minute and is charged through prepaid credit. High-cost and special destinations are blocked; number availability and verification depend on approval and provider availability.

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Tapilot LLC

Company Location

United States

Company Website

kvwang.com

Company Facts

Organization Name

Grandstream Networks

Company Location

United States

Company Website

www.grandstream.com

Categories and Features

Softphone

Not specified

Categories and Features

Call Forwarding

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer

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