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What is Kavkom?

Discover a cutting-edge phone system featuring an integrated CRM designed for effortless communication. This innovative system allows you to manage your calls seamlessly, utilizing international virtual numbers to enhance your prospecting efforts and foster stronger customer relationships through a powerful and intuitive Hybrid CRM that offers comprehensive tools such as contact management, calendar integration, and email organization. By harnessing the capabilities of the Predictive Dialer, you can significantly boost the effectiveness of your outbound marketing campaigns and support your sales prospecting teams in reaching their goals. Equip your agents with the essential resources they need to exceed their conversion targets by connecting them to our Hybrid CRM for thorough tracking and analysis. Effortlessly generate new leads and expand your outreach with the extensive capabilities of the Kavkom Call Robot, which paves the way for your sales teams by delivering personalized messages to millions of potential clients. Utilize specialized CRM tools to convert the most engaged prospects while managing your phone network through a range of customizable options for an enhanced user experience. In the end, this system not only streamlines communication but also serves to empower your sales strategy, driving your success to new heights while ensuring that your team remains organized and focused.

What is Dialer360?

Dialer360 stands at the forefront of delivering cutting-edge Cloud call center software solutions. This sophisticated technology incorporates a Predictive dialer, integrated Avatar, CRM functionalities, and a Web Phone, in addition to features like Voice and SMS broadcasting, a hosted Phone system, and VoIP services. Its cost-effective and user-friendly nature ensures that users can quickly grasp its functionalities, making it an excellent option for Inbound, Outbound, and Blended call centers alike. Furthermore, it provides seamless integration with a variety of third-party applications, including Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, which significantly boosts its adaptability and operational efficiency. By leveraging Dialer360, organizations can significantly enhance their communication processes while also improving overall productivity and customer engagement. This innovative solution is designed to meet the evolving needs of businesses in a dynamic marketplace.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

Integrations Supported

Microsoft Dynamics 365
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kavkom

Date Founded

2010

Company Location

Israel

Company Website

www.kavkom.com/en/

Company Facts

Organization Name

Dialer360

Date Founded

2015

Company Location

United Kingdom

Company Website

www.dialer360.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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