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What is Keeping?

Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.

What is 500Mail by 500apps?

500Mail is an email management solution offered by 500apps, designed specifically for small businesses to efficiently manage their emails while ensuring data security. This software allows users to integrate various domains within a single interface, enabling access to an unlimited number of mailboxes across those domains. Additionally, the filtering options in 500Mail empower users to maintain a tidy inbox by establishing specific rules for incoming and outgoing emails. Many users strategically include their business names in their email signatures to enhance their brand visibility and promote their services more effectively. This functionality makes 500Mail an essential tool for businesses aiming to streamline communication and strengthen their market presence.

Media

Media

Integrations Supported

Gmail
Google Workspace
Shopify
Zapier

Integrations Supported

Sign.cc by 500apps

API Availability

API Availability

Pricing Information

$8 per user per month
Free Trial Offered?

Pricing Information

$14.99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Keeping

Date Founded

2019

Company Location

Brookyn, NY

Company Website

www.keeping.com

Company Facts

Organization Name

500apps

Date Founded

2018

Company Location

United States

Company Website

500mail.com

Categories and Features

Email Management

Not specified

Categories and Features

Email Hosting

Not specified

Email Management

Not specified

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