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What is Kenect?

Kenect is a comprehensive AI-driven platform designed to help dealerships boost revenue, strengthen customer relationships, and streamline daily operations. Built for industries including automotive, RV, marine, outdoor power, and equipment, it unifies communication channels into one easy-to-use system. The platform enables dealerships to text customers instantly, schedule and confirm appointments, send service updates, and even collect secure payments via text. Its review management tools allow businesses to triple their online reputation scores within months while resolving negative feedback before it impacts rankings. Lead generation tools such as WebChat and the “Text Us” button deliver dramatic increases in qualified leads, with some dealerships reporting 260%+ growth. Kenect integrates with more than 100 systems, from DMS and CRMs to OEM portals, ensuring data flows seamlessly across dealership operations. Employees save up to 2.5 hours per day by reducing phone calls and manual tasks, freeing time for higher-value customer interactions. In addition, its AI-driven insights help dealers identify opportunities, improve CSI scores, and measure performance more effectively. Real-world results show increases in both revenue and customer satisfaction, making Kenect indispensable for forward-thinking dealerships. By combining communication, reputation management, and payments into a single AI-powered solution, Kenect future-proofs dealership operations and growth.

What is CDK Global?

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

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Integrations Supported

Fleet by BEEM
Assembly Neos
AutoRaptor CRM
AutoSweet
DAS Technology
DealersLink
DriveCentric
Edge
Elite EXTRA
Lightspeed DMS
Numa
Podium
Saysimple
SocialCrowd
Spectrio
VPiX 360
Xtime
Yooz
Zeus Software
accessiBe

Integrations Supported

Fleet by BEEM
Assembly Neos
AutoRaptor CRM
AutoSweet
DAS Technology
DealersLink
DriveCentric
Edge
Elite EXTRA
Lightspeed DMS
Numa
Podium
Saysimple
SocialCrowd
Spectrio
VPiX 360
Xtime
Yooz
Zeus Software
accessiBe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kenect

Date Founded

2017

Company Location

United States

Company Website

www.kenect.com

Company Facts

Organization Name

CDK Global

Date Founded

1974

Company Location

United States

Company Website

www.cdkglobal.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Dealer Accounting

Buy-Here-Pay-Here
Collections Management
Expense Management
Financing Management
Inventory Management
Lease-Here-Pay-Here
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

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