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What is Kilterly?

Building and sustaining strong customer relationships is crucial for improving customer loyalty and lowering acquisition expenses. Kilterly is instrumental in fostering long-lasting connections with customers. Our sophisticated data analysis engine distinguishes between engaged customers, those who are apathetic, and those who might be inclined to leave. We have developed a unique survey tool designed specifically for customer success, which employs a groundbreaking approach to measure customer sentiment based on their feedback. By utilizing the Net Promoter Score (NPS), we enable you to consistently and subtly evaluate the likelihood of your customers recommending your business or product. Furthermore, Kilterly's automated communication features allow you to create campaigns and oversee tasks, enhancing both customer onboarding and the nurturing of ongoing relationships. Our platform also offers the capability to target specific customer segments at the most strategic times, employing various criteria for segmentation. This enables you to effectively organize your team's workflow, ensuring that each interaction with customers is both significant and impactful. Ultimately, Kilterly not only deepens your insight into customer preferences but also provides you with the necessary tools to address their needs proactively, significantly improving overall customer satisfaction.

What is Cirrus Shield?

Streamlining your operations will enhance your sales and strengthen customer connections. Effective teamwork among your departments plays a crucial role in achieving success. It includes identifying potential clients and maintaining communication regarding business prospects. By optimizing customer interactions, you can manage your business data more effectively. Ensuring compliance with GDPR regulations is essential. You can create targeted marketing campaigns designed specifically for different customer segments. Incorporating web forms can aid in generating leads efficiently. Furthermore, collaboration is facilitated through a shared database that is accessible from any location. Ultimately, managing and optimizing business processes within a single tool can lead to significant improvements in overall efficiency and productivity.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailgun
Pipedrive
Salesforce
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Trial Offered?

Pricing Information

$15.00/month/user
The best features to cost ratio of the market.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Kilterly

Date Founded

2018

Company Location

United States

Company Website

kilterly.com

Company Facts

Organization Name

Cirrus Shield

Date Founded

2008

Company Location

France

Company Website

www.cirrus-shield.com

Categories and Features

Customer Engagement

Churn Management
Communication Management
Content Syndication
Feedback Collection

Customer Experience

Action Management
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis

Customer Satisfaction

Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics

Categories and Features

CRM

Calendar/Reminder System
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Segmentation
Social Media Integration
Task Management

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TECHNIX INDIA SOLUTIONS (P) LTD.