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What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

What is ClearForce?

ClearForce: Protect Your Organization While Cultivating a Culture of Trust. Our employee risk management solution operates around the clock, concentrating on the identification and reduction of employee stress to effectively mitigate risk. Relying solely on traditional pre-employment background checks is not enough to ensure safety. What distinguishes ClearForce from the rest? The ClearForce Resolve™ platform offers robust protection for both organizations and their staff by continuously monitoring and evaluating risky behaviors. It delivers prompt, event-triggered warnings about external employee misconduct and actions that may endanger the organization, its employees, or its clients. Moreover, ClearForce Resolve™ is unique in that it connects various departments—HR, Security, and Legal—into a cohesive system, making the investigative process more efficient and effective. Each behavioral alert, incident report, and complaint is meticulously recorded, archived, and analyzed within the Resolve framework. As a result, resources that were previously devoted to gathering data, conducting research, and drawing connections can now be redirected to other critical functions. By implementing our platform, organizations not only improve their security protocols but also create a more supportive and healthier workplace for everyone involved. Ensuring a trustworthy environment ultimately leads to increased employee morale and productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15000 per user, per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Company Facts

Organization Name

ClearForce

Date Founded

2015

Company Location

United States

Company Website

clearforce.com

Categories and Features

Customer Experience

Not specified

Data Visualization

Not specified

Categories and Features

Risk Management

Alerts/Notifications
Auditing
Compliance Management
IT Risk Management
Operational Risk Management
Reputation Risk Management
Response Management
Risk Assessment

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