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What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

What is ClickForce?

ClickForce is a specialized software designed for managing pay-per-click (PPC) campaigns across leading search engines such as Google, Bing, and Yahoo! What sets ClickForce apart is its ability to trace phone calls, emails, and various web interactions back to the specific keywords that led users to engage. By leveraging this valuable data, ClickForce optimizes the selection of keywords that yield the highest performance. Additionally, ClickForce has the capability to record calls, ensuring that customer service quality is upheld. Partnering with GaleForce Digital enables you to provide your clients and franchisees with the most adaptable and dependable PPC software available on the market today. This collaboration not only enhances service offerings but also strengthens the overall effectiveness of digital marketing strategies.

Media

Media

Integrations Supported

Integrations Supported

Google Ads
Microsoft Advertising

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$159 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Company Facts

Organization Name

GaleForce Digital Technologies

Date Founded

2014

Company Location

United States

Company Website

galeforcedigital.com/clickforce/

Categories and Features

Customer Experience

Not specified

Data Visualization

Not specified

Categories and Features

Campaign Management

Channel Management
Event Triggered Actions
Multi-Campaign

PPC

A/B Testing
Account Alerts
Analytics / ROI Tracking
Bid Management
Budget Management
Campaign Management
Conversion Tracking
Google / Bing Ads
Keyword Research Tools
Keyword Tracking
Landing Pages / Web Forms
URL Builder

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