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What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

What is Kangle?

Kangle, created by Swaas, is a pioneering learning experience platform that goes beyond traditional educational methods, providing a customized learning journey. This platform stands out by effectively curating on-demand content and systematically delivering it to a targeted audience, fostering an environment that promotes efficient learning. Kangle addresses a variety of needs across different industries, functioning as a franchise training solution for businesses operating under the franchise model, a digital asset management system for organizations managing workflows and sensitive documents, a learning management system focused on corporate employee development, and a knowledge management tool for financial institutions that prioritize adherence to regulatory standards. Our passionate team consists of experienced professionals who are dedicated to improving user experiences through a process-oriented approach. We excel in developing frameworks that enhance Digital Engagement, Sales Force Automation, Digital Content Management, as well as Learning and Knowledge Management, thereby providing comprehensive support tailored to the specific needs of our clients. By utilizing our expertise, organizations can effectively tackle the intricate challenges associated with their training and development goals, ultimately leading to improved performance and growth. Additionally, Kangle's versatility enables it to adapt to the evolving demands of various sectors, making it an invaluable asset for any organization looking to invest in its workforce.

Media

Media

Integrations Supported

Integrations Supported

Microsoft 365
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Company Facts

Organization Name

SwaaS

Company Location

India

Company Website

kangle.me/

Categories and Features

Customer Experience

Not specified

Data Visualization

Not specified

Categories and Features

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