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What is Kreative Hive 360?

Kreative Hive introduces a groundbreaking CRM solution tailored specifically for the retail industry, revolutionizing the way businesses engage with their customers. This adaptable platform incorporates vital customer relationship management tools, enabling retailers to manage and enhance their customer interactions effectively. Its design focuses on streamlining operations, helping to monitor customer preferences and fine-tune marketing strategies. Featuring intuitive functionalities such as sales tracking, personalized communication, and detailed analytics, retailers gain essential insights that drive sales growth and foster lasting customer loyalty. The platform’s easy-to-navigate interface ensures seamless adoption, making it an indispensable asset for retailers looking to elevate their customer experience and stay ahead in today’s competitive landscape. Furthermore, with ongoing updates and dedicated support from Kreative Hive, retailers are well-equipped to respond to shifting market trends and evolving customer requirements, thereby solidifying their market position. This ensures that businesses are not only reactive but proactive in their strategies.

What is Hively?

Transform every email into an opportunity for feedback by adding 'Smileys' to your team's email signatures or by asking for feedback as needed. Hively's smileys offer a playful and inviting method for customers to express their opinions with just a click. By embedding the Hively snippet in your email signature or sending targeted feedback requests via Hively, you can easily and economically collect valuable insights. Whether you're using Outlook, Gmail, Yahoo, or systems like Zendesk, Desk, Helpscout, and Salesforce, Hively integrates effortlessly with any email client, CRM, or ticketing platform you utilize. Recognizing that measurement is key to valuing feedback, Hively provides essential tools to help you interpret customer insights, illuminating their needs and your team's performance. The Leaderboard feature helps you quickly pinpoint your top-performing team members, while benchmarks offer a view into overall success, and the advanced reporting tool allows for deep dives into specific data. Furthermore, email summaries and notifications keep you updated on all feedback received, fostering continuous improvement in your strategies. By implementing Hively, you cultivate a culture of transparent communication and ongoing development throughout your organization, ensuring that everyone is engaged and aware of the feedback loop. This approach not only enhances team dynamics but also drives better customer satisfaction and loyalty.

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Integrations Supported

Integrations Supported

CodeTwo Email Signatures 365
Desktop.com
Sigsync

API Availability

API Availability

Pricing Information

$49
Free Trial Offered?

Pricing Information

$15 per month
Free Version

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Kreative Hive

Date Founded

2023

Company Location

Canada

Company Website

kreativehive.ca

Company Facts

Organization Name

Hively

Company Location

United States

Company Website

teamhively.com

Categories and Features

CRM

Not specified

Categories and Features

Customer Satisfaction

Complaint Monitoring
Feedback Collection
Survey Management

Employee Feedback

Not specified

Employee Recognition

Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Peer-to-Peer Recognition
Rewards Catalog
Rewards Points
Social Recognition

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