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What is LOCIS Utility Billing?

LOCiS delivers tailor-made software solutions for utility billing, fund accounting, and various other applications specifically created for local government entities, complemented by ongoing support, education, and development initiatives. Our extensive suite of information technology services includes both hardware and software solutions designed to cater to diverse needs. Users play an integral role in the advancement of LOCiS, ensuring our offerings align with both current and future demands. Our committed team of expert developers and product specialists maintains regular communication with clients to pinpoint technological innovations and feature improvements that resonate with their requirements. Daily, we integrate new features into our software, with many ideas originating from the valuable feedback of our dedicated customer base. Our exceptional commitment to customer service guarantees swift responses and assistance whenever needed. We assure that the solutions we provide today will stay pertinent and effective over the years, proudly serving over 250 communities, as well as park and fire protection districts, since our establishment in 1987. Furthermore, our emphasis on customer collaboration nurtures a dynamic environment that allows us to adapt and flourish in response to the shifting needs of local governments, ensuring we remain at the forefront of industry advancements. Through this collaborative approach, we continue to enhance our software and services, reinforcing our dedication to our clients' success.

What is Energy Operations System (EOS)?

EOS transforms and elevates the entirety of your customer life cycle, covering aspects such as acquisition, product offerings, billing, and customer support. By utilizing its powerful features and intuitive interface, you can achieve unparalleled efficiency while delivering seamless experiences for your clients. Enhance your customer management through the use of user-friendly agent interfaces, automation of repetitive tasks, and intelligent workflow management systems. With its low-touch configurations, you can swiftly implement new business procedures and refine current operations without needing assistance from developers. A unified platform simplifies the centralization of your technology operations, allowing for comprehensive oversight of the entire customer journey. Furthermore, EOS includes an Innovation Space designed for creating effortless integrations with external providers like Salesforce or Dynamics, as well as for crafting tailored solutions such as broker interfaces or pricing engines. You have the option to have these integrations and custom developments managed for you or to work alongside your technology partners and internal teams to guarantee successful outcomes. This holistic strategy not only enhances operational efficiency but also improves customer satisfaction at every point of their journey, ultimately fostering stronger long-term relationships with your clientele. In this way, EOS serves as a catalyst for continuous improvement and innovation in customer experience management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

LOCIS

Date Founded

1987

Company Location

United States

Company Website

www.locis.com

Company Facts

Organization Name

Znalytics

Date Founded

2014

Company Location

United States

Company Website

www.znalytics.com

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Electricity
Metered Billing
Natural Gas
Penalty / Cut-Off Processing
Rate Management
Water

Categories and Features

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Compliance Management
Contract Management
Cost / Use Reporting
Meter Tracking
Risk Management

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