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What is LayerDock?

LayerDock provides a collaborative online workspace designed for teams and clients to detect website issues, gather pertinent information, and effectively share solutions. Users can easily create a Dock for any website without the hassle of downloads or Chrome extensions, allowing them to place pins directly on live pages. Each pin collects essential data, including a screenshot, CSS selector, viewport dimensions, console logs, network requests, and information about the browser and operating system. Clients can give feedback through a simple shared review link, which means they do not need to get acquainted with your development workflow, while internal notes remain private. The platform enables users to review from multiple devices, record their screens, inspect elements, perform in-browser accessibility checks, and annotate screenshots as required. In addition, users can assign pins, track their progress, and participate in threaded discussions. The tool integrates smoothly with various platforms like Slack, Jira, Linear, GitHub, Trello, and ClickUp, or it can send pins directly to coding assistants like Claude Code and Cursor through MCP, including all relevant context. As a viable alternative to platforms such as BugHerd, Marker.io, and MarkUp.io, LayerDock also offers a complimentary plan to help users get started. By improving communication and organization, it seeks to simplify the website issue resolution process for all parties involved, ultimately fostering a more efficient workflow. This makes it an excellent choice for teams looking to enhance their collaborative efforts while addressing website challenges.

What is FeedbackRIG?

Customers who voice their dissatisfaction frequently offer the most insightful perspectives for driving your business forward. We undertake the challenging responsibility of identifying patterns and emphasizing key areas that need your attention, enabling you to concentrate your energy on improving your operations. By evaluating how your product, service, and overall customer experience meet, fall short of, or exceed expectations, you can effectively lessen customer dissatisfaction and reduce churn rates. Continuously monitoring customer satisfaction plays a crucial role in pinpointing issues and resolving them swiftly. Our service streamlines the feedback interpretation process, allowing you to derive actionable insights and set Key Performance Indicators with ease. You can also collect feedback using your own domain via a simple URL, enhancing the customization of your approach. Furthermore, integrating user feedback into Trello cards simplifies the collection of screenshots and technical details, reducing the burden of managing customer inputs separately. Engaging your customers effectively can significantly improve loyalty and retention. In conclusion, acknowledging and addressing customer feedback not only enhances satisfaction but can lead to lasting success for your business. By making these improvements, you position your company for a promising trajectory in a competitive market.

Media

No images available

Media

Integrations Supported

Model Context Protocol (MCP)

Integrations Supported

API Availability

API Availability

Pricing Information

$15/month
Free Version
Free Trial Offered?

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

LayerDock

Date Founded

2026

Company Location

United States

Company Website

layerdock.io

Company Facts

Organization Name

LogicInflux

Date Founded

2017

Company Location

United Kingdom

Company Website

feedbackrig.com

Categories and Features

Design Feedback

Not specified

Visual Feedback

Not specified

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection

Visual Feedback

Not specified

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