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What is Leo?

Choose between an inbound assistant that reacts to events like new lead submissions or an outbound assistant that functions on a set timetable. Once you select your preferred assistant, seamlessly integrate it with our array of tools and outline the specific features you desire. Your AI phone assistant will soon be equipped to handle both outgoing and incoming calls efficiently. You have the freedom to create multiple assistants, allowing you to implement your workflows effortlessly and complete the setup in less than two minutes. Each phone agent is tailored with a unique knowledge base and tools that cater to your specific needs. This eliminates the need for time-consuming training for new representatives. Experience the advantage of extensive customization options, including voice selection, prompt definitions, and the choice of language models. Our phone agents are available round the clock, every day of the year, to effectively manage both types of calls. Callers can also opt to be transferred to a human representative at any moment during their conversation for added assistance. Moreover, every call is automatically recorded unless you specify otherwise, giving you the opportunity to review and evaluate any interaction whenever you wish. This practice not only helps you uphold a high standard of customer service but also ensures ongoing customer satisfaction and trust. In addition, the ability to analyze recorded calls allows for continuous improvement in communication strategies and service delivery.

What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

Media

Media

Integrations Supported

Freshdesk
Freshsales
HubSpot CRM
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
AITable
Asana
Beamer
Clearout
Discord
GitHub
Google Contacts
Mailjet
Mastodon
Segment
SendGrid

Integrations Supported

Freshdesk
Freshsales
HubSpot CRM
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
LeadSquared

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Leo

Company Website

www.askleo.io

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Categories and Features

Voice Bot

Not specified

Categories and Features

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Not specified

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition
Keyword Tracking

Chatbot

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

IVR

Not specified

Sales Dialers

Not specified

Speech Analytics

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
Voice & Data Integration

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Voice Bot

Not specified

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