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What is LexisNexis Claims Compass?
Boost your operational efficiency and confidently automate processes by integrating reliable and timely insights into your claims management system. Leverage Claims Compass, an adaptable platform that seamlessly connects various solutions, to embed these essential insights within your system. By using this platform, you can not only speed up cycle times but also improve the claims handling process while reducing costs through access to extensive data and analytics. Optimizing your workflows makes it possible to implement advanced analytics, delivering critical intelligence that enhances decision-making throughout the claims journey. Furthermore, strengthen your fraud prevention strategies by utilizing predictive analytics, advanced investigation methods, and robust medical provider management tools. This comprehensive strategy is designed to ensure a faster recovery of your customers' satisfaction by utilizing a claims management system that delivers unparalleled processing capabilities. In doing so, you not only advance your organization's interests but also elevate the overall experience for your clients, fostering long-term loyalty and trust. Ultimately, a well-integrated claims management system serves as a catalyst for sustained growth and operational excellence.
What is Extend?
Extend offers merchants cutting-edge solutions for product and shipping protection, allowing them to increase their revenue while also protecting their customers from possible damages or losses. Each sale of an Extend protection plan positively impacts merchants' financial performance by directly boosting their profit margins. Our protection plans are designed to address specific customer needs, effectively shielding them from issues such as mechanical failures and accidental damages. The claims process is notably efficient, with over 98% of Extend claims resolved in less than 90 seconds, turning potential customer dissatisfaction into positive experiences. By facilitating rapid and effective claim resolutions, merchants can transform critics into loyal brand advocates and repeat purchasers. Moreover, with our dedicated team of data analysts and marketing experts consistently enhancing Extend's offerings, merchants gain valuable insights into performance trends while maximizing their revenue potential. Trusted by a multitude of retail partners, Extend's protection plans not only elevate customer satisfaction but also bolster profit margins, creating a mutually beneficial situation for both merchants and their customers. This collaboration cultivates a community of satisfied clients who are more inclined to return and enthusiastically recommend the services to others, ultimately fostering long-term business relationships. In this way, Extend not only safeguards investments but also enriches the overall shopping experience.
Integrations Supported
BigCommerce
Canopy
Magento
NetSuite
Salesforce Agentforce Commerce
Shopify
WooCommerce
Integrations Supported
BigCommerce
Canopy
Magento
NetSuite
Salesforce Agentforce Commerce
Shopify
WooCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LexisNexis
Date Founded
1970
Company Location
United States
Company Website
risk.lexisnexis.com/products/claims-compass
Company Facts
Organization Name
Extend
Date Founded
2019
Company Location
United States
Company Website
www.extend.com
Categories and Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting
Categories and Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking