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What is LifeWorks?

LifeWorks is recognized globally as a leader in providing both digital and in-person solutions designed to improve individual wellbeing. We deliver a customized array of services that empower our clients to enhance their employees' quality of life, which in turn positively impacts their organizations. Previously known as Morneau Shepell, our commitment to addressing the health, productivity, and financial wellbeing of workers has been unwavering throughout our history. Our offerings cover a diverse range of sectors, including wellbeing programs, administrative assistance, health and productivity management, and retirement planning. We take great pride in our deep expertise in workplace mental health, actuarial strategies, human resources communication, and managing absence and disability. As pioneers in our industry, we engage in research concerning new workplace trends and challenges that affect employee wellbeing, sharing our insights with clients to help them nurture a healthier workforce. Additionally, we strive to cultivate a wellness-oriented culture that not only benefits individuals but also drives organizational success, ensuring a holistic approach to workplace health. By prioritizing these elements, we aim to create a sustainable environment where both employees and organizations can thrive.

What is InfoCision?

InfoCision excels in delivering a wide array of traditional call center services coupled with innovative training solutions. Our collection of call center tools is specifically engineered to shorten call times, unify multiple communication platforms, and elevate customer satisfaction. We are committed to enhancing your existing call center operations through tools that automatically capture customer details and demographics, assess incoming calls, and provide training for agents via engaging eLearning modules and simulations. Furthermore, we evaluate quality, enhance employee morale, and more, ensuring a holistic approach to customer service excellence. As a leading provider of direct marketing solutions across various sectors, InfoCision equips clients with the insights needed to make strategic decisions that maximize their return on investment. From our essential call center services to our state-of-the-art training offerings, we serve as your comprehensive marketing service partner. Discover how we can meet your business's specific marketing needs and learn how InfoCision can effectively represent and elevate your brand while enhancing customer interactions. Our commitment to excellence ensures that we not only meet but exceed your expectations, ultimately transforming your marketing strategy into a formidable asset for achieving success.

Media

Media

Integrations Supported

Dayforce
Teamstack

Integrations Supported

Facebook
Instagram
Numeracle
X (Twitter)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Morneau Shepell

Company Location

United States

Company Website

www.lifeworks.com

Company Facts

Organization Name

InfoCision Management Corp

Date Founded

1982

Company Location

United States

Company Website

www.infocision.com

Categories and Features

Corporate Wellness

Employee Portal
Health Monitoring
Incentive Management

Employee Engagement

Not specified

Employee Recognition

Not specified

Categories and Features

Call Center

Not specified

Call Tracking

Not specified

Corporate Wellness

Not specified

Customer Service

Not specified

Data Analysis

Not specified

Data Visualization

Not specified

Employee Engagement

Not specified

Employee Monitoring

Not specified

Employee Recognition

Not specified

Remote Support

Not specified

Telephony

Not specified

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