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What is Lightfield?

Lightfield is a sophisticated, AI-driven customer relationship management (CRM) solution that efficiently captures, organizes, and assesses all customer interactions, thus eliminating the burdensome task of manual data entry by automatically documenting information from emails, meetings, support tickets, and various other engagements, resulting in a thorough and continuous relationship timeline. This cutting-edge platform revolutionizes traditional CRM data entry by seamlessly integrating with calendars, email interactions, and ticketing systems, ensuring that your CRM remains up-to-date to maintain context and enable prompt follow-ups, ultimately assisting teams in refining their strategies with each customer interaction. Users can engage with their CRM through straightforward language queries and take advantage of functionalities akin to those of an agent, which allow for actions to be initiated after meetings while accessing complete insights into relationships. Moreover, Lightfield comes equipped with features like automatic meeting preparation, video recording and transcription, efficient follow-up task management, a collaborative space for distributing tasks and gathering feedback, and a flexible data model that evolves with the changing needs of your business. These extensive capabilities not only elevate productivity levels but also help to nurture stronger relationships with customers, enabling organizations to thrive in an increasingly competitive environment. By leveraging such innovative technology, businesses can significantly enhance their customer engagement and retention strategies.

What is EVA ERP/CRM?

EVA's ERP/CRM software effectively manages a company's interactions and relationships with both current and potential clients, thereby improving customer relations. By overseeing engagements, tracking leads, and refining operational processes, our solution is designed to enhance sales through stronger business connections. While building solid relationships with customers is essential, the sheer volume of interactions—potentially numbering in the hundreds or thousands—can make it difficult to remember every detail from past conversations. EVA ERP/CRM tackles this challenge by offering a centralized database that records customer information, interactions, and analytics, granting businesses the ability to access critical data from anywhere, at any time. This tool enables users to analyze trends, explore the intricacies of their sales pipeline, and generate customized reports for deeper insights. Ultimately, this empowers organizations to make well-informed decisions and cultivate more meaningful connections with their clientele, leading to sustained business growth and success. Furthermore, the ability to harness data-driven insights can significantly enhance strategic planning and customer engagement initiatives.

Media

Media

Integrations Supported

Google
Slack

Integrations Supported

Google
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$36 per month
Free Trial Offered?
Free Version

Pricing Information

$8999.00/year/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lightfield

Date Founded

2020

Company Location

United States

Company Website

lightfield.app/

Company Facts

Organization Name

EVA Software Solutions

Company Website

www.evasoftwaresolutions.com/crm-erp-solutions.html

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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