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What is Lilli?

We enable at-risk individuals to maintain their independence, joy, and safety within their own residences. By observing daily routines and behaviors, we can detect subtle variations and indicators that may suggest shifts in health status. This information equips caregivers, family members, and healthcare professionals with the insights necessary to provide timely support to those they care for, which embodies our proactive approach to caregiving. Our system aids healthcare and social service providers in optimizing resource allocation, leading to enhanced patient outcomes through the identification of precise care solutions. Our commitment is to assist vulnerable people in living autonomously and securely. Designed with user-friendliness in mind, our platform is compatible with any mobile device, ensuring that you have access to critical information whenever needed. Additionally, you have the flexibility to select the most appropriate sensors tailored to your preferences, putting essential data right at your fingertips and empowering you to make informed decisions about care. This comprehensive approach fosters a supportive environment for both individuals and their caregivers.

What is Carelo?

Carelo offers an all-inclusive care management solution tailored for domiciliary care providers across the UK, effectively uniting office staff, caregivers, and families on a single platform. Office teams can efficiently manage schedules and monitor visits, while caregivers have the capability to check in and out using GPS through a mobile application, document care notes, manage medication records (eMAR), and keep care charts updated, all available offline. Families benefit from their own app that allows them to track visits and notes made by caregivers. Key features include electronic call monitoring, a compliance suite called Matrix that supports training, supervision, and spot checks, as well as tools for managing timesheets, holiday tracking, incident reporting, body maps, messaging, and customizable exports. Additionally, Carelo provides Carelo AI, a personalized assistant that leverages the company's specific data, and Live Tracking, enabling real-time monitoring of caregivers’ movements between check-ins and check-outs. Monthly plans begin at £59, depending on the number of active caregivers, and include unlimited user accounts and office logins, along with free data migration and the first month at no cost. This innovative system fosters a seamless connection among all participants in the caregiving journey, ensuring everyone remains informed and engaged. With such comprehensive features, Carelo stands out as a leader in care management solutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Lilli

Company Location

United Kingdom

Company Website

www.intelligentlilli.com

Company Facts

Organization Name

Myfinity Ltd

Date Founded

2025

Company Location

United Kingdom

Company Website

carelo.co.uk

Categories and Features

Categories and Features

Home Care

Not specified

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