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What is LilySpeech?

LilySpeech enables voice typing across the Windows operating system, eliminating the need for manual keystrokes. This versatile tool can be utilized in a variety of applications, allowing users to compose emails, conduct Google searches, engage in Facebook conversations, make Skype calls, and much more, functioning seamlessly in any context where typing is usually required. Users will find it enhances accessibility and convenience in their daily tasks.

What is Clarity Connect?

Clarity Connect is a specialized solution crafted for seamless utilization with Skype for Business, allowing for smooth integration that requires no additional software installations. Users, including agents and supervisors, can easily access its capabilities by simply opening their web browser, facilitating a hassle-free experience. This platform coexists with the existing Skype for Business infrastructure and call management, capitalizing on its unified communications and collaboration features while ensuring the high voice quality and reliability that users expect from Skype for Business. As a cloud-based option, Clarity Connect empowers organizations to establish a contact center that complements their on-premises Skype for Business environment. Additionally, it does away with the necessity for further on-site infrastructure or software clients, resulting in reduced costs and improved operational efficiency. Developed by Perficient, Clarity Connect is designed to scale effortlessly to meet the intricate demands of widely distributed contact centers, all without the financial burden of costly hardware or the need for specialized operational staff. This adaptability makes it an excellent choice for businesses aiming to enhance their communication processes and optimize their overall strategy. Moreover, its ease of integration and cost-effectiveness position it as a compelling option for organizations looking to innovate in their customer engagement efforts.

Media

Media

Integrations Supported

Amazon Connect
HCL MyXalytics
Microsoft Outlook
Microsoft Word
Salesforce
VoiceBase

Integrations Supported

Amazon Connect
HCL MyXalytics
Microsoft Outlook
Microsoft Word
Salesforce
VoiceBase

API Availability

Has API

API Availability

Has API

Pricing Information

$0
We offer a completely free option, as well as a premium version.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LilySpeech

Date Founded

2007

Company Location

Canada

Company Website

lilyspeech.com

Company Facts

Organization Name

Perficient

Date Founded

1994

Company Location

United States

Company Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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