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What is Lipachat?

Elevate your visibility on WhatsApp. Optimize your marketing strategies and enhance customer service by employing WhatsApp for automation. With the integration of the WhatsApp API, you can easily initiate campaigns with a single click and develop chatbots that facilitate direct sales on the platform, thus propelling your business forward. Utilize our services to effortlessly link your phone number to the WhatsApp API, enabling you to create customized business solutions with ease. Our testing framework supports the development and assessment of numerous projects, complete with detailed analytics to guide your decisions. We focus on designing chatbot solutions that help businesses automate sales processes, manage customer support, and conduct transactions through WhatsApp. Engaging with WhatsApp's vast user community allows you to greatly enhance the visibility of your products and services, paving the way for improved customer interaction and satisfaction. Moreover, by harnessing the power of automation, you can focus more on strategic growth while ensuring that your customers receive prompt and efficient service.

What is GirikSMS?

GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.