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What is LiveAssurance?

BlueCat LiveAssurance serves as a sophisticated cloud-based platform for proactive monitoring and remediation, meticulously crafted to guarantee the health, compliance, and uninterrupted functionality of vital network and security systems, including DNS, DHCP, IPAM, firewalls, and load balancers. Utilizing a combination of APIs, SNMP, CLI commands, along with detailed log and configuration analyses, it continuously monitors devices and services, ensuring the operational integrity of DNS/DHCP servers, the reliability of address managers, and the correct configurations of firewalls and load balancers. Additionally, it monitors crucial factors such as certificate expiration, high-availability conditions, license status, and significant external dependencies like NTP and identity servers. When LiveAssurance detects any anomalies—whether they be configuration drift, performance setbacks, resource limits approaching their thresholds, HA cluster desynchronization, or the looming expiration of certificates or licenses—it autonomously performs root-cause analysis without necessitating human intervention. After completing this analysis, it produces detailed diagnostics and recommends corrective actions to address the identified issues, ensuring the robustness and efficiency of the network and security infrastructure. The automation inherent in these processes significantly boosts operational efficiency, enabling teams to concentrate on strategic objectives rather than being mired in ongoing troubleshooting. This comprehensive approach not only mitigates risks but also enhances overall service reliability across the network.

What is FireScope SPM?

FireScope's Service Performance Manager (SPM) adeptly monitors and evaluates your critical IT infrastructure and services, gathering essential insights regarding both assets and service efficacy to guarantee that your key applications and services function optimally. This tool allows you to closely oversee asset capacity and performance, thus reducing the risk of service disruptions. By aligning IT asset management with organizational objectives, it helps identify potential risks and comprehend their impact on the business. Furthermore, it offers extensive monitoring capabilities for network devices, performance indicators, and response times. Users can download the virtual FireScope Collector to oversee all assets by analyzing network flows. Operating Systems can be monitored without the need for agents, or you can utilize FireScope's efficient lightweight agents for improved functionality. Additionally, you can visualize service performance through a variety of pre-configured and customizable dashboards, as well as generate Service Level Agreement (SLA) reports. Alerts related to performance and availability can be managed with ease, and seamless integration with your Configuration Management Database (CMDB) and IT Service Management tools enhances usability. This comprehensive strategy guarantees that your IT environment remains robust and responsive, ultimately leading to improved operational efficiency and service quality.

Media

Media

Integrations Supported

Cisco Secure Firewall
Fortinet FortiWeb Web Application Firewall
Palo Alto Networks Next-Generation Firewalls
Quantum Firewall Software R82
vSRX Virtual Firewall

Integrations Supported

Cisco Secure Firewall
Fortinet FortiWeb Web Application Firewall
Palo Alto Networks Next-Generation Firewalls
Quantum Firewall Software R82
vSRX Virtual Firewall

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BlueCat

Date Founded

2001

Company Location

United States

Company Website

bluecatnetworks.com/products/live-assurance/

Company Facts

Organization Name

FireScope

Date Founded

2006

Company Location

United States

Company Website

www.firescope.com/products/spm/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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