Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 10 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website
  • ScalaHosting Reviews & Ratings
    2,389 Ratings
    Company Website

What is LiveChat4Dynamics?

Envision transforming your website into a dynamic connectivity platform with LiveChat4Dynamics. This innovative application seamlessly integrates a live chat feature with your Microsoft Dynamics 365 CRM, allowing for immediate interactions with your website visitors. As a result, you can engage in real-time discussions that facilitate prompt support and assistance. Moreover, every conversation is automatically logged in your Dynamics 365 CRM, providing a comprehensive overview of your clientele. This functionality equips you with crucial insights into their preferences, needs, and previous engagements, enabling the cultivation of deeper, more personalized relationships. In addition, LiveChat4Dynamics streamlines the process of lead generation. When visitors initiate a chat, their details are readily captured in your CRM, allowing you to convert casual browsers into prospective buyers and guide them through tailored dialogues that resonate with their interests. Looking to enhance your sales performance? With LiveChat4Dynamics, you can interact with potential customers in real-time, address their inquiries, and steer them toward completing a purchase, akin to having a dedicated sales assistant available around the clock. This capability not only boosts customer satisfaction but also has the potential to significantly increase your conversion rates.

What is LiveChat?

LiveChat is a communication platform designed to help businesses connect with website visitors, provide instant support, and drive online sales. By centralizing all customer touchpoints into one intuitive dashboard, LiveChat enables teams to manage conversations across multiple channels, including website chat, WhatsApp, and Meta Suite, without the complexity of jumping between apps. Unified multi-channel support Customers expect instant responses on their preferred platforms. LiveChat simplifies this by creating a single source of truth for your customer interactions. Whether a lead comes in through a Facebook ad or a direct query on your Shopify store, your team sees it in one place, ensuring no opportunity is missed. AI-powered productivity Built to act as an "extra teammate," an AI Copilot that empowers agents to work more efficiently and effectively. The AI provides instant chat summaries, suggests smart responses, and assists with phrasing to maintain a professional brand voice. Best features for better UX LiveChat goes beyond standard messaging with features like "Sneak Peek," which allows agents to see what a customer is typing in real-time before they hit send. It gives your team a head start on finding the right solution, leading to faster resolution times and higher customer satisfaction. Seamless integration and setup LiveChat is designed for quick implementation, featuring a 5-minute setup and over 200 native integrations with popular tools like WordPress, HubSpot, Salesforce, Mailchimp, and Slack. It is a "no-code" solution that fits perfectly into your existing tech stack. Data-driven growth Track your success with built-in analytics. From monitoring agent performance and response times to measuring customer satisfaction (CSAT) and conversion rates, LiveChat provides the data you need to optimize your operations and drive revenue growth through conversations.

Media

Media

Integrations Supported

9Spokes
Automate.io
Basecamp
Botbiz
CoreCommerce
Enterpret
Keap
LiveSession
Logicbox
PrestaShop
ProjectManager
Squarespace
TeamViewer
Toggl Track
Trello
Twilio
Xperience
Zoho Directory
Zoho One
zzBots

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$16.00 per agent per month
$33.00 Team plan per agent per month
$50.00 Business plan per agent per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Inogic

Date Founded

2006

Company Location

India

Company Website

www.inogic.com

Company Facts

Organization Name

LiveChat Software

Date Founded

2002

Company Location

United States

Company Website

www.livechat.com

Categories and Features

Live Chat

Proactive Chat
Website Visitor Tracking

Categories and Features

Chatbot

Natural Language Processing
Payment Integration
Reporting / Analytics

CRM

Not specified

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Self Service Portal
Surveys & Feedback

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

LiveChat Reviews & Ratings

LiveChat

LiveChat Software

Popular Alternatives

Freshchat Reviews & Ratings

Freshchat

Freshworks
Porchlight Reviews & Ratings

Porchlight

1001 ToolBox