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What is LivePerson Automotive?

No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buyingâ„¢, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.

What is GoGo Car?

We are excited to unveil a groundbreaking solution that connects buyers and dealers on a unified platform, promoting transparency in every transaction and facilitating a seamless customer experience. This advanced self-service platform offers an exceptional online journey specifically designed for modern consumers. Our AI-driven system aims to transform the car buying experience, making it more intuitive and easier to navigate. With this adaptable platform, you can showcase your entire inventory online, optimizing your sales processes for improved efficiency and outcomes. By offering your most competitive prices from the outset, you establish trust with customers through straightforward and honest pricing. Additionally, you can enable clients to trade in their cars at attractive rates, supported by a network of genuine appraisers. Our smooth integrations allow users to privately check their credit scores and submit secure applications with all necessary documentation online. Moreover, you can facilitate direct vehicle deliveries to your customers' residences or set up convenient pickup appointments, further enhancing their satisfaction and convenience. This all-encompassing strategy guarantees that the car buying process is not only straightforward but also a pleasurable experience for everyone involved, encouraging repeat business and customer loyalty. Ultimately, our platform is designed to redefine expectations in the automotive sales industry.

Media

Media

Integrations Supported

700Credit
Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
RouteOne
Shoppr
Xplenty
eKomi

Integrations Supported

700Credit
Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
RouteOne
Shoppr
Xplenty
eKomi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LivePerson

Date Founded

1995

Company Location

United States

Company Website

www.livepersonautomotive.com

Company Facts

Organization Name

GoGo Car

Company Location

United States

Company Website

www.gogocar.com/dealer-solutions/index.html

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

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