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What is LockStep?

LockStep provides an intuitive and rapid authoring platform that includes all the integrated editors found in WinSequence Enterprise. It facilitates direct image capture with compatible cameras, akin to the capabilities of WinSequence Enterprise. Unlike its enterprise counterpart, LockStep is designed specifically for smaller businesses that need a simple, single-user desktop solution for generating and exporting well-formatted PDF instructions. Both LockStep and the enterprise products utilize the same data model, which allows for an easy upgrade to the enterprise suite whenever required. This transition typically happens when there is a need for a multi-user solution that can function over a network, the desire for electronic work instructions that can be accessed through a web browser in a production setting, or when there is a requirement to connect with other IT systems. Importantly, WinSequence Enterprise retains the same user interface as LockStep, which means that users can quickly adapt to the enhanced features of WinSequence with minimal additional training. This seamless transition enhances efficiency and ensures that users who are already acquainted with LockStep can leverage the advanced capabilities of the enterprise offering without significant hurdles. Furthermore, this capability not only streamlines operations but also supports the growth of businesses as they scale up their documentation needs.

What is Dr.Explain?

By next week, your users will have access to comprehensive help documentation. Dr.Explain is a versatile help authoring tool that enables the creation of help files, user guides, and online manuals in multiple formats such as HTML, PDF, WORD, and CHM. Despite the quality of your product, your support team is inundated with repetitive inquiries, leading to a cluttered email inbox and excessive time spent on customer calls. The demand for online demonstrations is incessant, further stretching your resources. However, by utilizing Dr.Explain, you can produce user-friendly help documents in just two days, potentially halving the workload of your support staff. This means that customers can independently navigate your product's features, reducing the need for direct assistance. As a result, you will save valuable resources, including time and money. Furthermore, the documentation you create can be published in various formats, allowing for seamless integration into your mobile app or desktop help center, as well as an online repository linked to your website. This ensures that your users have easy access to the information they need, enhancing their overall experience with your product.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$799.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FFD

Date Founded

2004

Company Location

United States

Company Website

www.sequencesoftware.com

Company Facts

Organization Name

Indigo Byte Systems

Date Founded

2004

Company Location

United States

Company Website

www.drexplain.com

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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