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What is LogicMonitor?

LogicMonitor stands out as the premier SaaS-based observability platform, fully automated and designed for both enterprise IT and managed service providers. With a focus on cloud-first and hybrid solutions, it equips organizations and service providers with vital insights by offering extensive visibility into various aspects such as networks, cloud environments, applications, servers, and log data, all integrated into a single platform. This fosters enhanced collaboration and efficiency among IT and DevOps teams, while ensuring a secure and intelligently automated environment. By delivering comprehensive end-to-end observability for enterprise operations, LogicMonitor bridges the gap between developers and users, aligns customer experiences with cloud services, connects infrastructure with applications, and transforms business insights into immediate actions. This not only maximizes uptime and improves the user experience but also enables businesses to anticipate future challenges, empowering them to advance confidently and without hesitation. As the digital landscape evolves, maintaining such a robust observability framework becomes essential for sustained success.

What is Intermapper?

Intermapper's network monitoring solution offers the capability to create an extensive network map that provides a real-time view of the status of your network. It employs color-coded indicators that effectively display which components are functioning smoothly and which ones are facing difficulties. With a wide variety of map layouts and icon designs available, you can accurately illustrate your unique IT environment. In case of any disruptions, Intermapper sends out instant alerts via text, email, sound notifications, and other communication methods, enabling you to resolve technological issues before they impact users or customers. You can pinpoint problems in your distributed network in seconds, significantly reducing the time spent on troubleshooting. This streamlined approach not only saves time but also alleviates frustration for both you and your IT staff, ensuring that customer satisfaction remains a top priority. The software facilitates the automatic detection and documentation of all IP-enabled devices on your network within minutes. Moreover, you can customize the aesthetics of your map with a diverse array of icons and background designs. Additionally, you can develop hierarchical maps and sub-maps to emphasize particular network areas, such as different floors in a building, classrooms, or equipment closets, which further improves your network visualization. By leveraging these features, you can maintain a more comprehensive understanding of your IT infrastructure and respond proactively to potential concerns, ultimately reinforcing the reliability of your network services. This proactive management is crucial in today's fast-paced technological landscape, where quick responses can lead to significant advantages.

Media

Media

Integrations Supported

AlertOps
Axonius
Azure Marketplace
Blink
Causal
Clarity Security
ConnectWise PSA
Datto RMM
Google Cloud Security Command Center
HCL IntelliOps Event Management
MyGlue
Network Glue
PagerDuty
PagerTree
Panaseer
ServiceNow
Slack
Squadcast
VEEUE
Vityl IT & Business Monitoring

Integrations Supported

AlertOps
Axonius
Azure Marketplace
Blink
Causal
Clarity Security
ConnectWise PSA
Datto RMM
Google Cloud Security Command Center
HCL IntelliOps Event Management
MyGlue
Network Glue
PagerDuty
PagerTree
Panaseer
ServiceNow
Slack
Squadcast
VEEUE
Vityl IT & Business Monitoring

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LogicMonitor

Date Founded

2008

Company Location

United States

Company Website

www.logicmonitor.com

Company Facts

Organization Name

Fortra

Date Founded

1982

Company Location

United States

Company Website

www.fortra.com/product-lines/intermapper

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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