Caselle Utility Reviews & Ratings

Caselle Utility

2.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total 2 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 2 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • Cadebill Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Cadebill
  • Datagate Telecom Billing Reviews & Ratings
    4.5 out of 5 stars 12 Ratings
  • FirstPromoter Reviews & Ratings
    4.7 out of 5 stars 67 Ratings
    Company Website for FirstPromoter
  • Premier Construction Software Reviews & Ratings
    4.7 out of 5 stars 408 Ratings
    Company Website for Premier Construction Software
  • EBizCharge Reviews & Ratings
    4.6 out of 5 stars 208 Ratings
    Company Website for EBizCharge
  • Canopy Reviews & Ratings
    4.6 out of 5 stars 1,172 Ratings
    Company Website for Canopy
  • Melio Reviews & Ratings
    4.1 out of 5 stars 2,212 Ratings
    Company Website for Melio
  • Revaly Reviews & Ratings
    4.8 out of 5 stars 7 Ratings
    Company Website for Revaly
  • InterProse ACE Reviews & Ratings
    4.5 out of 5 stars 147 Ratings
    Company Website for InterProse ACE
  • 8am Reviews & Ratings
    4.5 out of 5 stars 1,242 Ratings
    Company Website for 8am

What is Lone Star BillPro?

Lone Star BillPro is an all-encompassing, scalable SaaS solution tailored for retail energy providers, streamlining the entire customer journey from initial acquisition through billing, collections, account management, customer retention, and win-back initiatives, all while delivering customizable technology to accommodate unique business needs and manage high transaction volumes efficiently. It boasts a flexible automated billing system adept at handling complex rate structures, including various promotions, late fees, credits, time-of-use charges, and additional fees, achieving an impressive exception rate of under 1%, complemented by integrated auditing and preview features, as well as management options for disconnection, reconnection, and AutoPay services. Furthermore, the platform incorporates a robust Customer Information System that offers agents comprehensive visibility into account management, encompassing plans, payments, usage, and communications; a self-service MyAccount portal that empowers customers to manage their billing, payments, transfers, renewals, usage tracking, and upsell opportunities conveniently online; and a mechanism for orchestrating rule-based email and text communications, thereby ensuring a fluid experience for both service providers and customers. Collectively, these functionalities enable suppliers to optimize their operations and significantly improve customer engagement and satisfaction. This comprehensive approach not only addresses operational efficiency but also fosters stronger relationships between energy suppliers and their clientele.

What is Caselle Utility?

Designed specifically for businesses that engage directly with clients, this system provides the flexibility to tailor billing and payment arrangements to meet the unique needs of each organization. It allows users to modify and set billing rates for different time periods and payment due dates. Furthermore, it supports the establishment and tracking of overdue payment agreements for contracts and loans with clients. The system also has the ability to issue penalties or service orders, along with providing printed notifications related to delinquencies and service disruptions. Through its Customer Inquiry feature, users can gain access to detailed information concerning clients, locations, meters, deposits, billing, contracts, loans, and historical records. To enhance the management of real and personal property taxes and their payments, Property Tax Collection delivers a streamlined approach. Its advanced scalability ensures it can meet the varied needs of any organization, and the master property control component significantly improves the management of interactions across multiple tax collection processes. This comprehensive system guarantees that organizations can keep precise financial records while also nurturing stronger relationships with their customers. Additionally, the user-friendly interface promotes ease of use, enabling staff to efficiently navigate through various functionalities and enhancing overall productivity.

Media

Media

Integrations Supported

JSON
PHP

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lone Star BillPro

Company Location

United States

Company Website

www.lonestarbillpro.com

Company Facts

Organization Name

Caselle

Date Founded

1978

Company Location

United States

Company Website

www.caselle.com/utility-management/

Categories and Features

Utility Billing

Not specified

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Work Order Management

Popular Alternatives

CUBIC Reviews & Ratings

CUBIC

FREY Municipal Software

Popular Alternatives

CUSI Reviews & Ratings

CUSI

Continental Utility Solutions
3.0 out of 5 stars
FundView Utility Billing Reviews & Ratings

FundView Utility Billing

Fund Accounting Solution Technologies
2.0 out of 5 stars
Alliance Windows Suite Reviews & Ratings

Alliance Windows Suite

United Systems & Software
PowerManager Plus Reviews & Ratings

PowerManager Plus

NMPP Energy