Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Cadebill Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Cadebill
  • Datagate Telecom Billing Reviews & Ratings
    4.5 out of 5 stars 12 Ratings
  • FirstPromoter Reviews & Ratings
    4.7 out of 5 stars 67 Ratings
    Company Website for FirstPromoter
  • Premier Construction Software Reviews & Ratings
    4.7 out of 5 stars 408 Ratings
    Company Website for Premier Construction Software
  • EBizCharge Reviews & Ratings
    4.6 out of 5 stars 208 Ratings
    Company Website for EBizCharge
  • Canopy Reviews & Ratings
    4.6 out of 5 stars 1,172 Ratings
    Company Website for Canopy
  • Melio Reviews & Ratings
    4.1 out of 5 stars 2,212 Ratings
    Company Website for Melio
  • Revaly Reviews & Ratings
    4.8 out of 5 stars 7 Ratings
    Company Website for Revaly
  • InterProse ACE Reviews & Ratings
    4.5 out of 5 stars 147 Ratings
    Company Website for InterProse ACE
  • 8am Reviews & Ratings
    4.5 out of 5 stars 1,242 Ratings
    Company Website for 8am

What is Lone Star BillPro?

Lone Star BillPro is an all-encompassing, scalable SaaS solution tailored for retail energy providers, streamlining the entire customer journey from initial acquisition through billing, collections, account management, customer retention, and win-back initiatives, all while delivering customizable technology to accommodate unique business needs and manage high transaction volumes efficiently. It boasts a flexible automated billing system adept at handling complex rate structures, including various promotions, late fees, credits, time-of-use charges, and additional fees, achieving an impressive exception rate of under 1%, complemented by integrated auditing and preview features, as well as management options for disconnection, reconnection, and AutoPay services. Furthermore, the platform incorporates a robust Customer Information System that offers agents comprehensive visibility into account management, encompassing plans, payments, usage, and communications; a self-service MyAccount portal that empowers customers to manage their billing, payments, transfers, renewals, usage tracking, and upsell opportunities conveniently online; and a mechanism for orchestrating rule-based email and text communications, thereby ensuring a fluid experience for both service providers and customers. Collectively, these functionalities enable suppliers to optimize their operations and significantly improve customer engagement and satisfaction. This comprehensive approach not only addresses operational efficiency but also fosters stronger relationships between energy suppliers and their clientele.

What is IMS Utility Billing?

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

Media

Media

Integrations Supported

JSON
PHP

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Lone Star BillPro

Company Location

United States

Company Website

www.lonestarbillpro.com

Company Facts

Organization Name

Information Management Services

Company Location

United States

Company Website

www.ims-florida.com/imsub.php4

Categories and Features

Utility Billing

Not specified

Categories and Features

Utility Billing

Electricity
Metered Billing
Natural Gas
Water
Work Order Management

Popular Alternatives

CUBIC Reviews & Ratings

CUBIC

FREY Municipal Software

Popular Alternatives

PowerManager Plus Reviews & Ratings

PowerManager Plus

NMPP Energy
FundView Utility Billing Reviews & Ratings

FundView Utility Billing

Fund Accounting Solution Technologies
2.0 out of 5 stars
Bynry SMART360 Reviews & Ratings

Bynry SMART360

Bynry
5.0 out of 5 stars
Alliance Windows Suite Reviews & Ratings

Alliance Windows Suite

United Systems & Software
Brook Reviews & Ratings

Brook

Inkey Solutions