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What is Lont?

Lont is a personalized video platform that helps organizations improve customer understanding, engagement and retention across recurring communications. Instead of sending every customer the same generic message, Lont uses customer data, reusable video components and decision logic to create a more relevant experience for each recipient. Teams can personalize text, images, voice, branding, scenes, offers, explanations, interactive choices and calls to action. Data can come from CRM, policy, billing, claims, healthcare or other business systems through APIs, integrations or batch imports. Videos can then be generated on demand or delivered at scale. Organizations use Lont for onboarding, insurance renewals, claims, billing, patient education, retention campaigns, account-based marketing and other high-value customer journeys. More relevant communication can help customers understand complex information, take action sooner, feel better served and remain engaged. Lont also helps teams scale personalization without producing every video manually. Reusable templates and components reduce production effort, while configurable rules make it possible to support many customer variations from one video journey. The interactive player captures viewing behavior, engagement and responses, allowing teams to see how recipients interact with each experience and improve future communications. Lont supports both agencies and enterprise teams. Agencies can manage personalized video journeys for smaller client accounts, while enterprise plans can include advanced integrations, higher usage volumes, enhanced security, compliance support, custom service levels and SLA options.

What is EngageOne Communicate?

In today's market, the importance of customer experience has overtaken that of price and product, making it crucial for businesses to stand out. Studies indicate that individuals are 95% more likely to remember a call-to-action after viewing a video compared to reading it in text form. EngageOneâ„¢ Communicate is a cloud-based platform that facilitates the creation of interactive and customized videos, allowing customers to take charge of their viewing experiences. This solution empowers users to engage with content that is both relevant and tailored to their needs, enabling them to explore personalized video journeys. The insights gained from their transactional activities and feedback will enhance their video interactions in real-time, resulting in more informed and significant future engagements. Such a creative strategy not only captivates audiences but also cultivates a stronger bond between the brand and its clientele, ultimately driving customer loyalty and satisfaction. By prioritizing customer-centric content, organizations can ensure they resonate more deeply with their audience.

Media

Media

Integrations Supported

Adobe Campaign
Amazon Polly
Amazon Translate
Azure AI Speech
Azure Speech to Text
Azure Text to Speech
ElevenLabs
Google Cloud Text-to-Speech

Integrations Supported

Trillium Geolocation

API Availability

Has API

API Availability

Pricing Information

$2500/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Lont

Date Founded

2023

Company Location

United States

Company Website

www.lont.ai/

Company Facts

Organization Name

Precisely

Date Founded

1968

Company Location

United States

Company Website

www.precisely.com/product/engageone-communicate/engageone-communicate-video

Categories and Features

Personalized Video

Not specified

Categories and Features

Interactive Video

Not specified

Personalized Video

Not specified

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