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What is LoyaltyLion?
LoyaltyLion is a customer loyalty platform built for ecommerce brands, enabling them to design, manage, and optimize rewards programs that drive repeat purchases and long-term customer engagement. Purpose-built for direct-to-consumer brands on Shopify, Shopify Plus, and Shopify POS, it serves sectors including apparel, beauty, health and wellness, and consumer goods.
LoyaltyLion provides a fully customizable loyalty platform. Customers earn points through purchases, product reviews, referrals, social media interactions, and custom API-triggered behaviors, then redeem them for vouchers, gift cards, free products, shipping upgrades, or custom rewards. Rather than relying on pop-up widgets, the loyalty experience is fully embedded within the storefront, with points balances visible on product pages and rewards redeemable directly at checkout.
The platform supports multi-level VIP tiers, enabling brands to reward their most valuable customers with escalating perks including free shipping, percentage discounts, and early access to sales and product launches. Its referral tools let brands turn existing customers into an acquisition channel through shareable links with built-in fraud protection.
LoyaltyLion's analytics suite includes real-time dashboards tracking loyalty-attributed revenue and repeat purchase rates, CLV reporting, and automated segmentation tools that help brands target their marketing more precisely. Shopify POS integration extends loyalty into physical retail, keeping earning and redemption consistent across online and in-store channels. The platform also connects with 50+ third-party tools spanning email marketing, helpdesk, and workflow automation.
Built-in AI surfaces recommendations on promotion timing, reward combinations, and campaign segmentation, while AI-assisted translation supports localization across 130+ languages. Trusted by 10,000+ brands over 12 years and recognized as G2's top mid-market loyalty solution from 2024 to 2026.
What is Cendyn Loyalty?
Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks.
• Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings.
• Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers.
• Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments.
• Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications.
• Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.
Media
No images available
Integrations Supported
ALICE
Bloomreach
Cenium
Glew
GuestRevu
Hotello
IQware
Infor HMS
Klaviyo
LoudCrowd
Integrations Supported
ALICE
Bloomreach
Cenium
Glew
GuestRevu
Hotello
IQware
Infor HMS
Klaviyo
LoudCrowd
API Availability
Has API
API Availability
Has API
Pricing Information
US$199.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LoyaltyLion
Date Founded
2012
Company Location
United Kingdom
Company Website
loyaltylion.com
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
www.cendyn.com/loyalty/
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management