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What is LoyaltyLion?

LoyaltyLion is a customer loyalty platform built for ecommerce brands, enabling them to design, manage, and optimize rewards programs that drive repeat purchases and long-term customer engagement. Purpose-built for direct-to-consumer brands on Shopify, Shopify Plus, and Shopify POS, it serves sectors including apparel, beauty, health and wellness, and consumer goods. LoyaltyLion provides a fully customizable loyalty platform. Customers earn points through purchases, product reviews, referrals, social media interactions, and custom API-triggered behaviors, then redeem them for vouchers, gift cards, free products, shipping upgrades, or custom rewards. Rather than relying on pop-up widgets, the loyalty experience is fully embedded within the storefront, with points balances visible on product pages and rewards redeemable directly at checkout. The platform supports multi-level VIP tiers, enabling brands to reward their most valuable customers with escalating perks including free shipping, percentage discounts, and early access to sales and product launches. Its referral tools let brands turn existing customers into an acquisition channel through shareable links with built-in fraud protection. LoyaltyLion's analytics suite includes real-time dashboards tracking loyalty-attributed revenue and repeat purchase rates, CLV reporting, and automated segmentation tools that help brands target their marketing more precisely. Shopify POS integration extends loyalty into physical retail, keeping earning and redemption consistent across online and in-store channels. The platform also connects with 50+ third-party tools spanning email marketing, helpdesk, and workflow automation. Built-in AI surfaces recommendations on promotion timing, reward combinations, and campaign segmentation, while AI-assisted translation supports localization across 130+ languages. Trusted by 10,000+ brands over 12 years and recognized as G2's top mid-market loyalty solution from 2024 to 2026.

What is Loyalty CRM?

The Loyalty CRM software is expertly crafted to manage all aspects of customer relationship management with efficiency and precision. It assesses different customer categories and their purchasing patterns to enhance data gathering from multiple sources. This software is customizable to cater to the distinct requirements of various enterprises. Elevate your capacity to attract, nurture, and retain customers through our adaptable and user-friendly Loyalty CRM solution, which offers comprehensive features. By delivering detailed insights into customer behaviors, BAT’s Loyalty CRM can significantly enhance your revenue by pinpointing top spenders and ensuring they remain loyal instead of shifting to competitors. Our cloud-based Loyalty CRM effortlessly integrates with retail outlets throughout the region, facilitating thorough engagement with your customers. With cutting-edge technological innovations, BAT’s premier Loyalty CRM software offers a wide array of features for businesses to consider, such as loyalty programs, gift card systems, referral campaigns, shared reward initiatives, VIP programs, and much more. This adaptability empowers companies to develop customized strategies that resonate with their specific customer demographics, thereby augmenting overall satisfaction and loyalty. Ultimately, investing in our Loyalty CRM will not only streamline your operations but also foster a deeper connection with your clientele.

Media

Media

Integrations Supported

Fresh Relevance
Gorgias
HubSpot Marketing Hub
Judge.me
LimeSpot
Listrak
Loop Returns
Loox
LoudCrowd
MESA
Mailchimp
Novel
Omnisend
Opinew
PostPilot
REVIEWS.io
Recharge
Skio
Vajro
dotdigital Engagement Cloud

Integrations Supported

Fresh Relevance
Gorgias
HubSpot Marketing Hub
Judge.me
LimeSpot
Listrak
Loop Returns
Loox
LoudCrowd
MESA
Mailchimp
Novel
Omnisend
Opinew
PostPilot
REVIEWS.io
Recharge
Skio
Vajro
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

US$199.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LoyaltyLion

Date Founded

2012

Company Location

United Kingdom

Company Website

loyaltylion.com

Company Facts

Organization Name

BlueApple Technologies

Company Location

India

Company Website

www.blueappleonline.com/our-solution/loyalty-crm

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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