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What is Lucky Orange?

Are you curious about why a customer exited your website after making a purchase? Lucky Orange can provide those insights. With its user-friendly interface, Lucky Orange allows you to explore your website in innovative ways. Each plan offers comprehensive access to all features available. * Dynamic Heatmaps: Experience your site from a visitor's perspective, with immediate data on every dropdown, pop-up, and hover menu, enabling you to pinpoint possible issues and understand visitor behavior. * User Recordings: This feature serves as a DVR for your website, letting you watch video recordings of how customers navigate and engage with your site. * Form Analytics: Discover which form fields are time-consuming, frequently repeated, or lead to the highest abandonment rates. * Live Chat: Engage with visitors in real time, answering their inquiries and even sharing their browsing experience through co-browsing. * Surveys and Polls: Design pop-up questions for specific pages or target audiences to gather valuable feedback. Additionally, this tool can help you tailor your website to better meet the needs of your visitors and reduce drop-off rates.

What is LiveCaller?

Engage directly with your website visitors through web-calls, live chat, and co-browsing, regardless of their location! LiveCaller provides the ultimate solution for all your customer service needs. Users can exchange messages, share files, or even provide feedback on the service received. They can also enjoy free internet calls made directly from your site. This comprehensive dashboard integrates communications from various messaging platforms into a single interface. Simply input your phone number and the best time to reach out for customer support. Both agents and clients can collaboratively navigate a website, enhancing the user experience. We recognize how vital it is to maintain open lines of communication with your web audience. Our platform empowers you to connect with visitors through multiple channels, all streamlined in one convenient system. With our software, fostering effective communication with your web visitors has never been simpler or more efficient.

Media

Media

Integrations Supported

Axis LMS
Big Cartel
BigCommerce
Freshpaint
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Service Hub
Instapage
Magento
MetaRouter
Nekton.ai
Optimizely One
Shopify
Shoplazza
Squarespace
Stackpile
Ucraft
Wix

Integrations Supported

Telegram
Viber

API Availability

API Availability

Has API

Pricing Information

$18.00/month
7-day free trial, no credit card required. Plan starting at just $18 a month.
Free Trial Offered?

Pricing Information

$14 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Lucky Orange

Date Founded

2011

Company Location

United States

Company Website

www.luckyorange.com

Company Facts

Organization Name

LiveCaller

Company Location

Georgia

Company Website

livecaller.io

Categories and Features

Co-Browsing

Not specified

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
Territorial Mapping
Website Analytics

Session Replay

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

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