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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is BeeAssist AI?

BeeAssist AI is an innovative cloud-based assistant tailored to improve customer service and sales engagement. Businesses have the opportunity to customize it by training the assistant with their website content, uploaded files, product details, and other pertinent information, and they can easily add its chat functionality to their site through a straightforward script. This powerful tool responds effectively to visitor questions using the supplied resources, qualifies potential leads, and can transition unresolved queries to a human agent, complete with the relevant conversation history for better understanding. For e-commerce businesses, the assistant leverages product-feed information to answer questions regarding items, prices, and stock levels. Furthermore, BeeAssist AI manages customer emails and provides comprehensive conversation logs and analytics to monitor performance metrics. Teams can modify the assistant's communication style and establish escalation protocols as needed. Aimed at small enterprises, professional services, and online merchants, it delivers support for customers and lead generation, while more sophisticated sales and internal knowledge features are available through premium subscriptions, thereby equipping users with essential tools for effective customer interaction. This holistic strategy not only simplifies communications but also significantly improves the overall customer journey, ultimately fostering stronger relationships between businesses and their clients.

Media

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Media

No images available

Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

Google Shopping
WooCommerce

API Availability

API Availability

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

€21/month
The Starter plan is €21/month. VAT is not added to displayed prices. New accounts receive a 14-day free trial with no credit card required.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

BeeAssist AI

Company Location

Hungary

Company Website

beeassistai.com

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

AI Chatbots

Not specified

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