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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is ChatGent?

ChatGent is a cloud-based messaging and commerce platform powered by AI, tailored for online retailers, service providers, medical facilities, restaurants, and agencies. It effectively manages customer queries across numerous messaging channels including website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by employing pre-approved business information, which helps funnel conversations to staff through a centralized inbox. With real-time synchronization of product catalogs from Shopify and WooCommerce, customers can browse and make purchases through messages, images, or screenshots that correspond to the catalog offerings. Furthermore, teams are enabled to engage with comments on Facebook and Instagram, capture potential leads, oversee orders from start to finish, utilize AI Copilot features, and assess performance metrics. The platform also supports multilingual interactions with customers, accommodating languages such as Banglish, Roman Urdu, Hinglish, and Arabizi, while its intuitive dashboard is available in both English and Bengali, guaranteeing a smooth experience for a wide range of users. By integrating these functionalities, ChatGent aims to significantly enhance customer engagement and optimize business workflows across diverse industries, ultimately leading to improved customer satisfaction and operational efficiency.

Media

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Media

No images available

Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

Facebook Messenger
Instagram
Shopify
Telegram
WhatsApp
WooCommerce

API Availability

API Availability

Has API

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

Factoryze

Company Location

Bangladesh

Company Website

chatgent.chat

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

AI Chatbots

Not specified

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