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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is Conciergr?

Conciergr operates as an AI-driven receptionist on WhatsApp, specifically designed for small businesses such as tuition centres, swim schools, and dance studios that provide classes. It adeptly manages customer queries through the business's established WhatsApp number by accessing information stored in Google Docs and Sheets, including details about fees, class schedules, availability, and policies. Staff members have the ability to monitor these interactions and can step in when needed, while any questions that the assistant cannot resolve are automatically redirected to the team for further assistance. The platform also includes optional functionalities to follow up on inquiries that have gone unanswered, collect information for trial-class bookings via chat, email those requests to team members, and send reminders, request Google reviews, and keep track of the sources and status of inquiries. It supports both text and voice-note inquiries, ensuring that all responses are linked to their original context. Subscription plans start at £49 per month, and a comprehensive 30-day trial is offered, requiring a payment card during the sign-up process. Additionally, it's important for users to be aware that Meta's WhatsApp messaging fees are charged separately from the subscription fee. Ultimately, Conciergr enhances operational efficiency and customer engagement for businesses, allowing for smoother communication and better management of interactions. By leveraging this technology, businesses can focus more on delivering exceptional services while minimizing the administrative burden associated with customer inquiries.

Media

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Media

No images available

Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

Google Docs
Google Sheets
WhatsApp

API Availability

API Availability

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

£49/month
Front Desk is £49/month, month-to-month, with unlimited conversations and no setup fee. Optional modules are £29/month each; Everything is £149/month. Annual billing gives two months free. New customers get a 30-day Everything-plan trial; a card is required at signup, and the first charge is after the trial unless canceled. Prices exclude applicable taxes. Meta bills WhatsApp platform fees directly to the customer’s Meta account.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

LONUT

Date Founded

2023

Company Location

Singapore

Company Website

conciergr.com

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

AI Chatbots

Not specified

AI Receptionists

Not specified

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