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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is FlatRateChat?

FlatRateChat is an AI chatbot specifically designed for small business websites, leveraging publicly available information from the site to effectively answer visitor questions and direct them to the appropriate source pages. When it encounters a query it cannot address, the chatbot openly acknowledges this gap and provides the business's contact details to eliminate any uncertainty. The setup process is user-friendly, requiring merely a single line of code to be integrated into various platforms such as WordPress, Wix, Squarespace, Shopify, Webflow, or even a simple HTML site; furthermore, Wix users have the convenient option of installing it directly from the Wix App Market. This chatbot excels at answering frequently asked questions concerning business hours, services offered, pricing, company policies, and directions. It consistently reviews the website's content on a weekly basis and promptly informs the business owner via email about any unanswered questions. Importantly, customer content remains untouched for training AI models, safeguarding privacy and ensuring data integrity. A complimentary plan is available for Wix users, while paid subscriptions begin at $19 per month, and direct website plans are priced at $59 per month. Ultimately, FlatRateChat significantly improves user experience by delivering swift and accurate responses to customer inquiries, fostering enhanced engagement and satisfaction. By streamlining communication, it allows small businesses to focus more on their core activities while maintaining effective interactions with their customers.

Media

No images available

Media

No images available

Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

Squarespace
Wix
WordPress
Shopify
Webflow

API Availability

API Availability

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

FlatRateChat

Date Founded

2026

Company Location

United States

Company Website

flatratechat.com

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

AI Chatbots

Not specified

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