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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is Glensa?

Glensa serves as an advanced AI assistant designed to improve the accessibility of product and technical documentation for both employees and customers alike. Users have the capability to upload a variety of documents, including PDF guides, manuals, and product sheets, which Glensa promptly indexes for streamlined retrieval. It effectively understands user questions and extracts answers from the relevant sections of the organization's own resources, ensuring a distinct advantage over generic AI solutions. This tool is particularly advantageous for internal sales and support teams, while also providing a public self-service guide that is available 24/7 on websites or customer portals. With a user-friendly no-code admin dashboard, teams can effortlessly oversee source documents, tailor the assistant's communication style and guidelines, and review unanswered questions to identify areas needing improvement in documentation. As new manuals are incorporated, Glensa refreshes its answers automatically to incorporate the most current data. Designed specifically for B2B manufacturers, wholesalers, and distributors managing extensive product catalogs, Glensa can be accessed as a module within Glanser's Function Library. Established in Jönköping, Sweden, Glanser is proud to be a Litium Premium Partner and remains dedicated to innovating within the realm of AI-driven documentation solutions. By enhancing the manner in which organizations retrieve information, Glensa not only boosts operational efficiency but also significantly elevates customer satisfaction levels, fostering a more informed user experience. The continuous evolution of Glensa paves the way for even greater advancements in the field of AI assistance in the future.

Media

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Media

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Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

API Availability

API Availability

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

Glanser

Date Founded

2025

Company Location

Sweden

Company Website

www.glanser.com/glensa

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

AI Knowledge Base

Not specified

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