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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is Inboxi?

Inboxi serves as an AI-driven customer messaging platform that integrates communications from various channels such as WhatsApp, Instagram, Messenger, Telegram, TikTok, email, and website chat into a unified team inbox. This platform allows AI agents to generate responses using information from a business’s website, pertinent documents, FAQs, and product catalogs, and it supports multilingual communication, offering capabilities like order creation, payment link sharing, abandoned cart recovery, appointment scheduling, and shipment tracking. Teams can manage conversations by assigning them, adding contextual notes, overseeing contacts and campaigns, and escalating discussions to human agents when the situation calls for it. Moreover, Inboxi includes integrations for e-commerce and payment processing, detailed analytics, webhooks, and an API, as well as a mobile app for managing discussions while on the move. Designed for a wide range of businesses engaged in sales and customer service through messaging platforms, it caters to sectors such as online retail, dining, healthcare, real estate, beauty, education, travel, and deliveries. The extensive features of Inboxi empower teams to significantly enhance customer engagement while optimizing their operational processes seamlessly, making it an invaluable resource in the modern marketplace.

Media

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Media

No images available

Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

Instagram
Salla
Shopify
Slack
Stripe
Telegram
TikTok
WhatsApp

API Availability

API Availability

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

$49/month
Starter is $49 per month in USD. Annual billing costs 10 monthly payments ($490/year). The free trial lasts 7 days and includes 100 AI credits; Meta bills WhatsApp messaging separately.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

IN General Digital Solutions LLC

Date Founded

2026

Company Location

United States

Company Website

inboxi.app

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

AI Customer Service

Not specified

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