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What is Lyssna?

Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences. Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure. First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first. Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas. Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process. Card sort testing aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require. Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics. The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. Live website testing is also available, revealing where users struggle on real tasks. Newest feature, Spaces and wallets will help organize research by team or project while managing budget allocation in one place. Built for brands of all sizes, Lyssna supports designers, marketers, researchers, and product leaders.

What is CleverX?

Easily connect with verified business professionals to meet your research requirements. Unlock access to hard-to-find experts with verified identities at the individual level using a vast array of over 300 filters that cover different industries, geographic areas, job positions, and company characteristics. Seamlessly create customized screeners to guarantee accurate participant selection, ensuring you find the ideal candidates for your study. Utilize AI-driven technology to generate relevant screeners in just moments, featuring capabilities such as skip logic, automated qualification, varied question formats, drag-and-drop ease, and straightforward customization to optimize your workflow. You can communicate with participants either one-on-one or in groups to set up non-disclosure agreements, share documents, confirm screener answers, or ask questions before and after your research sessions, with messaging services always being free of charge. Perform thorough research without limitations, whether it involves conducting surveys, usability testing, or interviews. Take advantage of strong workflows that support both moderated and unmoderated research methodologies. Compensate participants using hassle-free payment options available in over 200 countries, including bank transfers, Stripe, and PayPal, to ensure a smooth and productive research process. By employing these sophisticated tools, researchers can significantly elevate both the quality and efficiency of their studies while gaining deeper insights into their target markets. This comprehensive approach to participant engagement allows for more accurate data collection and a better understanding of complex research questions.

Media

Media

Integrations Supported

Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom
Figma
Google Cloud Platform
Google Meet
LinkedIn
Lookback
Loop11
PayPal
Qualtrics XM Platform
Sprig
Stripe
SurveyMonkey
Typeform

Integrations Supported

Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom
Figma
Google Cloud Platform
Google Meet
LinkedIn
Lookback
Loop11
PayPal
Qualtrics XM Platform
Sprig
Stripe
SurveyMonkey
Typeform

API Availability

Has API

API Availability

Has API

Pricing Information

$165 per month
Free Trial Offered?
Free Version

Pricing Information

$12 per document
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lyssna

Date Founded

2008

Company Location

Australia

Company Website

lyssna.com

Company Facts

Organization Name

CleverX

Date Founded

2019

Company Location

United States

Company Website

cleverx.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Popular Alternatives

Popular Alternatives

ARCS Reviews & Ratings

ARCS

Marketing Systems Group