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What is MAXMA?

MAXMA is a cloud-based customer loyalty software designed primarily for retail and ecommerce enterprises. 1. It offers an out-of-the-box loyalty program to monitor and utilize customer bonuses alongside your store's Point of Sale (PoS) system. 2. The platform provides adaptable customer segmentation through various filter combinations. 3. It serves as a comprehensive marketing communication hub, supporting SMS, push notifications, emails, and calls. 4. With a built-in feature for automated funnels driven by customer behavior, it enhances communication strategies effectively. 5. The referral system empowers loyal customers to act as brand ambassadors, promoting your business. 6. You can manage all your promotional discounts, coupons, and events from a single platform, utilizing multiple filters and rules for organization. 7. To achieve exceptional outcomes with an omnichannel approach, it’s beneficial to integrate your retail and ecommerce channels seamlessly. 8. Additionally, MAXMA features a distinctive QR code that can be placed on any surface, effectively capturing leads from print materials, press, and various advertising formats. 9. This functionality not only enhances customer engagement but also streamlines the way businesses interact with their audience across different mediums.

What is Dropcountr?

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

Media

Media

Integrations Supported

Epos Now
Hype
Itron Enterprise Meter Data Management
Microsoft Dynamics 365
Salesforce
Shopify

Integrations Supported

Epos Now
Hype
Itron Enterprise Meter Data Management
Microsoft Dynamics 365
Salesforce
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$260/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MAXMA

Date Founded

2015

Company Location

Moldova

Company Website

maxma.com/en

Company Facts

Organization Name

Dropcountr

Date Founded

2013

Company Location

United States

Company Website

www.dropcountr.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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