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What is MDEX?

MDEX (Machine Data Exchange) is an all-encompassing platform for machine data, specifically designed for the manufacturing industry, which enables real-time connectivity between CNC machines, robots, and sensors from multiple manufacturers through an event-driven data layer. By harnessing machine signals and order statuses, it empowers metal-parts manufacturers and CNC machine shops to efficiently manage their production workflows. The platform features a variety of tools, such as interactive real-time dashboards, alerts for CNC errors, customizable triggers, and an Andon board for effective visual management, while also ensuring smooth integration of production management that harmonizes ERP-planned orders with actual production activities. Furthermore, it utilizes Bluetooth Low Energy (BLE) technology for detecting operator presence and includes functionalities for tool data management, traceability, and the generation of PDF and Excel reports, complete with automated email scheduling. Advanced analytics capabilities within MDEX facilitate sophisticated trend analysis and anomaly detection, supported by an AI assistant that enables users to ask questions about production data in a conversational manner. With support for integrations via a standard API and webhooks, MDEX can easily connect with various platforms such as Epicor, MKG, and Imnoo, even while retaining functionality independent of any ERP system. This comprehensive approach ensures that MDEX is exceptionally well-suited for manufacturers who operate CNC equipment from a wide array of suppliers, leading to more efficient operations and improved productivity across their processes. The adaptability of MDEX allows manufacturers to remain competitive in a rapidly evolving industry landscape.

What is Epicor CRM?

Elevate your strategies centered on customer satisfaction while acquiring critical insights with our cutting-edge CRM platform. Epicor CRM provides you with the vital data and oversight needed to deliver an exceptional customer experience during every interaction. Coupled with Kinetic, the rebranded Epicor ERP, its advanced collaboration tools connect employees, departments, and supply chain partners, allowing your organization to react more promptly and efficiently. This robust CRM solution enhances supply chain operations, enabling you to maintain a competitive edge in the global market. By streamlining the coordination from raw materials to finished products, you can effectively lower expenses and enhance your profit margins. Moreover, adopting a data-driven methodology for customer experience guarantees that your clients' demands for precision, inventory oversight, product delivery, and service are consistently fulfilled. Additionally, our web-based solutions are meticulously designed for customer retention in the automotive service sector, fostering ongoing engagement and loyalty. In summary, leveraging our CRM platform not only optimizes your operations but also positions your business for long-term success in a rapidly evolving marketplace.

Media

Media

Integrations Supported

Integrations Supported

COZYROC SSIS+ Suite
Codeless Platforms BPA Platform
DataBlend
Epicor ECM
Epicor ECM AP Automation
Epicor Tax Connect
Kognitos
Manthan CDP++
Nextbitt
Orchid Pay
Payference
Rayven
ReturnPro
Simba
SugarCRM
TOOLBX
UROUTE
Visual Planning
Welp CRM
servis.ai

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

MDEX Solutions

Date Founded

2025

Company Location

Belgium

Company Website

mdex-solutions.com

Company Facts

Organization Name

Epicor Software

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com

Categories and Features

AI Manufacturing

Not specified

Categories and Features

CRM

Email Marketing
Mobile Access

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