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What is MOON Chat?

MOON Chat functions as an AI-powered chatbot and messaging platform specifically designed for e-commerce websites and online enterprises. It leverages a retailer's inventory, website content, and policies to efficiently respond to customer questions while displaying product cards that include images, prices, and direct links, all while confirming product availability before making suggestions. Moreover, it provides authenticated users with access to order and shipping information, collects contact details for future outreach, and facilitates interactions through a website widget as well as popular messaging services like WhatsApp, Facebook Messenger, and Instagram. In addition, store staff can directly participate in social media conversations when required. MOON Chat offers seamless integration with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and it is compatible with Google Merchant product feeds, simplifying its installation on WordPress and various other sites. This service operates on a cloud subscription basis with multiple monthly plans and includes a trial option, while the Shopify app also provides a free version. Furthermore, the adaptability of MOON Chat empowers businesses to significantly improve their customer support functions and foster greater customer engagement, ultimately benefiting overall sales and satisfaction. As a result, MOON Chat stands out as an essential tool for online retailers aiming to enhance their customer experience.

What is ChatNory?

ChatNory is a cloud-based AI chatbot and live chat solution tailored for businesses. It gathers data from website content, uploaded documents, pricing lists, and product catalogs to deliver responses through various platforms such as website chat, WhatsApp, Messenger, Instagram, and Telegram. By utilizing its WordPress plugin, users can seamlessly integrate a chat widget that syncs with their published content and WooCommerce details, including prices, stock statuses, SKUs, and categories, all linked to their ChatNory account. This versatile chatbot is capable of conversing in 11 languages, directing chats to human representatives when needed, handling order inquiries, scheduling appointments, and creating support tickets through its integrated systems. Teams can effectively monitor interactions, manage leads, and analyze performance metrics directly within the ChatNory platform, eliminating the need to depend on WordPress for AI functionalities. Website administrators have the flexibility to add the chat widget using a straightforward code snippet or shortcode, ensuring that their WordPress content updates in real-time. To access the WordPress plugin, users are required to create a ChatNory account, but they can enjoy a free plan that allows them to test the service. This adaptability empowers businesses of all sizes to improve customer engagement, streamline support processes, and enhance overall efficiency in their operations. As ChatNory continues to evolve, it promises to offer even more innovative features that will cater to the diverse needs of its users.

Media

Media

No images available

Integrations Supported

WooCommerce
WordPress
Facebook Messenger
Gomag
Google Merchant Center
Instagram
PrestaShop
Shopify
Telegram
WhatsApp

Integrations Supported

WooCommerce
WordPress

API Availability

API Availability

Pricing Information

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Offered?

Pricing Information

$10/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

THE MOON Agency

Date Founded

2019

Company Location

Romania

Company Website

moonchat.ro/en/

Company Facts

Organization Name

ChatNory

Date Founded

2026

Company Location

India

Company Website

chatnory.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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