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What is MadCap Flare Online?

MadCap Flare Online is a cloud-based documentation platform designed to support collaborative technical writing and content management. It allows teams to author, edit, and review documentation directly in a browser without requiring local software installations. The platform enables real-time collaboration among writers, editors, and subject matter experts, making it easier to manage complex documentation projects. Built-in workflow tools help coordinate tasks, track progress, and manage content reviews efficiently. Flare Online also provides AI-powered assistance that helps improve content quality by offering suggestions for rewriting, translation, and editing. The system supports multilingual documentation workflows through integrated localization and translation management features. Teams can publish documentation quickly using centralized hosting and one-click publishing tools. Built-in analytics provide insights into content performance, helping organizations understand how users interact with documentation and support materials. The platform integrates seamlessly with the MadCap Flare desktop application to provide advanced publishing and automation capabilities. This hybrid approach allows teams to work in the cloud while maintaining powerful desktop publishing options when needed. Flare Online also supports scalable documentation workflows for organizations managing large content libraries. By combining cloud collaboration, AI-powered writing assistance, and integrated publishing tools, MadCap Flare Online helps organizations create and deliver high-quality documentation more efficiently.

What is FlowShare?

FlowShare is a Windows-based process documentation tool built for teams that need clear, consistent training material without the manual effort. It runs quietly in the background while you work, capturing each click across desktop software, browser tools, and enterprise systems like SAP GUI, then builds a polished, step-by-step guide automatically, no writing, screenshotting, or editing required. What once took days of manual documentation now takes hours: FlowShare turns real workflows into ready-to-use training material your team can follow immediately. Every guide keeps a consistent, professional look regardless of who created it, so documentation quality never depends on individual writing skill. Beyond guide creation, FlowShare Assist, an AI-powered assistant, gives your end-users round-the-clock support, helping them troubleshoot and resolve issues on their own instead of escalating every question to a colleague. Guides live in the FlowShare Portal, a searchable central hub where your whole team can find answers, browse documentation, and keep processes aligned, no FlowShare installation needed to access it. Start with a 7-day free trial. Plans begin at €39/user/month. Learn more at getflowshare.com

Media

Media

Integrations Supported

Salesforce
ServiceNow
Zendesk

Integrations Supported

Confluence
ELO ECM Suite
Guru
HeyGen
Microsoft 365
Nuggets
Obsidian
Synthesia
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

MadCap Software

Date Founded

2005

Company Location

United States

Company Website

www.madcapsoftware.com/products/flare-online/

Company Facts

Organization Name

miraminds GmbH

Date Founded

2016

Company Location

Germany

Company Website

getflowshare.com

Categories and Features

Help Authoring Tools

Not specified

Project Management

Not specified

Categories and Features

Digital Adoption Platforms

Content Creation
Multi-Language
Self Service Tools
User Onboarding

Document Generation

Multiple Output Formats
Templates

Document Management

Access Controls
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Retention
File Type Conversion
Offline Access
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Docs Web Hosting
Markdown Support
Multiple Formats Support
Version Control

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