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What is MadCap IXIA CCMS?

MadCap IXIA CCMS is an enterprise component content management system designed to support structured technical documentation using the DITA XML standard. The platform enables organizations to create modular documentation that can be reused and delivered across multiple outputs and formats. Writers can author content using the integrated oXygen XML Editor, which provides advanced editing tools, validation, and style guidance. Subject matter experts and contributors can participate through a web-based editor that simplifies the creation and review of DITA content. The system includes collaborative review features that allow multiple users to annotate and comment on documentation during the editing process. Version control and revision tracking ensure that teams maintain full visibility into document history and updates. IXIA CCMS also provides powerful search and metadata tools that make it easy to locate reusable content within large repositories. Localization capabilities allow teams to translate documentation efficiently while reusing existing translations to reduce cost and effort. The platform supports dynamic release management for maintaining documentation across multiple product versions and development cycles. It also integrates with translation management systems and publishing platforms for streamlined content delivery. With its scalable architecture and structured content model, IXIA CCMS supports large global documentation teams. By combining advanced authoring, collaboration, and localization capabilities, the platform helps enterprises deliver accurate technical content faster and more consistently.

What is Author-it?

If your team is maintaining the same content across multiple documents, reformatting outputs by hand, or sending the same paragraphs back to translators every release cycle - you're paying the hidden cost of unstructured content management. Author-it solves this at the source. It's an enterprise CCMS (Component Content Management System) with over 25 years of proven deployment in industries where accuracy, compliance, and scale aren't negotiable: manufacturing, software and technology, utilities, medical devices, aerospace and defence, financial services, and government. The platform centres on a single Library - a relational content database where Topics (content components) are assembled into Books (deliverables) and published to any format from one source. Update one Topic, and every Book containing it reflects the change. No manual updates. No version drift. No missing the footnote that just changed your liability exposure. Key capabilities include structured authoring without DITA or XML expertise, component-level content reuse (customers regularly hit 60–90% reuse rates), built-in translation workflow with XLIFF export and intelligent change-tracking to reduce translator word counts, multi-stage Review & Approve with compliance audit trails, variant and conditional content for multi-product and multi-market publishing, and output to HTML5, PDF, Word, SCORM, XML, DITA, and AION. AION is Author-it's structured JSON publishing format - designed for direct ingestion by LLMs and RAG pipelines. It mirrors the full content hierarchy: books, sub-books, topics, metadata, resolved variables. This is what makes Author-it an AI Content Foundation, not just a content management tool. Your existing structured content becomes queryable, retrievable, and AI-ready without any additional transformation layer. Deployment is cloud SaaS. Implementation is services-led, with expert information architecture guidance included. Contact us @ author-it.com

Media

Media

Integrations Supported

Fluid Topics
Acrolinx
Amazon Bedrock
Claude
Congree
Cornerstone Content Anytime
Elastic Cloud
Gemini
Honeycomb
MadCap Flare
Microsoft Copilot
Microsoft Word
Moodle
OpenAI
Oxygen XML Editor
TEXTML Server
Trados Studio
XTM Cloud
Zoomin

Integrations Supported

Fluid Topics
Acrolinx
Amazon Bedrock
Claude
Congree
Cornerstone Content Anytime
Elastic Cloud
Gemini
Honeycomb
MadCap Flare
Microsoft Copilot
Microsoft Word
Moodle
OpenAI
Oxygen XML Editor
TEXTML Server
Trados Studio
XTM Cloud
Zoomin

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MadCap Software

Date Founded

2005

Company Location

United States

Company Website

www.madcapsoftware.com/products/ixia-ccms/

Company Facts

Organization Name

Author-it

Date Founded

2000

Company Location

New Zealand

Company Website

www.author-it.com

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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