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What is MadCap IXIA CCMS?
MadCap IXIA CCMS is an enterprise component content management system designed to support structured technical documentation using the DITA XML standard. The platform enables organizations to create modular documentation that can be reused and delivered across multiple outputs and formats. Writers can author content using the integrated oXygen XML Editor, which provides advanced editing tools, validation, and style guidance. Subject matter experts and contributors can participate through a web-based editor that simplifies the creation and review of DITA content. The system includes collaborative review features that allow multiple users to annotate and comment on documentation during the editing process. Version control and revision tracking ensure that teams maintain full visibility into document history and updates. IXIA CCMS also provides powerful search and metadata tools that make it easy to locate reusable content within large repositories. Localization capabilities allow teams to translate documentation efficiently while reusing existing translations to reduce cost and effort. The platform supports dynamic release management for maintaining documentation across multiple product versions and development cycles. It also integrates with translation management systems and publishing platforms for streamlined content delivery. With its scalable architecture and structured content model, IXIA CCMS supports large global documentation teams. By combining advanced authoring, collaboration, and localization capabilities, the platform helps enterprises deliver accurate technical content faster and more consistently.
What is Author-it?
If your team is maintaining the same content across multiple documents, reformatting outputs by hand, or sending the same paragraphs back to translators every release cycle - you're paying the hidden cost of unstructured content management.
Author-it solves this at the source. It's an enterprise CCMS (Component Content Management System) with over 25 years of proven deployment in industries where accuracy, compliance, and scale aren't negotiable: manufacturing, software and technology, utilities, medical devices, aerospace and defence, financial services, and government.
The platform centres on a single Library - a relational content database where Topics (content components) are assembled into Books (deliverables) and published to any format from one source. Update one Topic, and every Book containing it reflects the change. No manual updates. No version drift. No missing the footnote that just changed your liability exposure.
Key capabilities include structured authoring without DITA or XML expertise, component-level content reuse (customers regularly hit 60–90% reuse rates), built-in translation workflow with XLIFF export and intelligent change-tracking to reduce translator word counts, multi-stage Review & Approve with compliance audit trails, variant and conditional content for multi-product and multi-market publishing, and output to HTML5, PDF, Word, SCORM, XML, DITA, and AION.
AION is Author-it's structured JSON publishing format - designed for direct ingestion by LLMs and RAG pipelines. It mirrors the full content hierarchy: books, sub-books, topics, metadata, resolved variables. This is what makes Author-it an AI Content Foundation, not just a content management tool. Your existing structured content becomes queryable, retrievable, and AI-ready without any additional transformation layer.
Deployment is cloud SaaS. Implementation is services-led, with expert information architecture guidance included.
Contact us @ author-it.com
Integrations Supported
Fluid Topics
Acrolinx
Congree
MadCap Flare
Integrations Supported
Fluid Topics
Amazon Bedrock
Claude
Cornerstone Content Anytime
Elastic Cloud
Gemini
Honeycomb
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Version
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
On-Prem
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
MadCap Software
Date Founded
2005
Company Location
United States
Company Website
www.madcapsoftware.com/products/ixia-ccms/
Company Facts
Organization Name
Author-it
Date Founded
2000
Company Location
New Zealand
Company Website
www.author-it.com
Categories and Features
Component Content Management Systems (CCMS)
Not specified
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management
Categories and Features
Component Content Management Systems (CCMS)
Not specified
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management
Help Authoring Tools
Content Library
Import HTML / Word
Multi-Format Output
Search
Templates
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Collaboration Tools
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks
reStructured Text Support