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What is Mailroom?

Mailroom is an all-encompassing platform designed for monitoring incoming deliveries and overseeing Proof of Delivery (POD), leveraging both desktop software and portable data collection devices to ensure efficient tracking of mail and packages as they transition from the mailroom to their designated recipients in your organization. This robust, secure on-premise software operates solely within your organization's firewalls, guaranteeing the protection of sensitive data. Upon reaching the mailroom, each incoming item—be it letters, parcels, or larger packages—is assigned a unique barcode, or alternatively, the external courier's barcode may be employed to boost efficiency. These items are then logged into the internal mail tracking system using a barcode scanner connected to the desktop software, enabling detailed recording of various aspects such as package contents, reference numbers, courier details, weight, and classification based on size or type, including distinctions like large letters or boxes. Furthermore, the system can automatically dispatch email notifications to recipients, alerting them that a mail item has been successfully delivered for their attention, which enhances communication and simplifies the workflow. This forward-thinking method not only boosts tracking precision but also significantly streamlines the entire mail handling process within the organization, ultimately leading to improved productivity and satisfaction among recipients. Additionally, the system's user-friendly interface ensures that all team members can easily navigate and utilize the features, further reinforcing its effectiveness in daily operations.

What is Mail Tracking?

GrayHair offers advanced mail tracking solutions specifically designed for businesses engaged in mass mailing, allowing you to analyze the impact of every piece sent. By taking advantage of our extensive services and proven methodologies, you can exceed standard industry performance metrics. The largest mailers in the country trust our tracking systems to guarantee that their communications, including both statements and promotional materials, reach their intended audience in a timely manner. Utilize the Postal Service’s Informed Visibility® data to extract vital insights regarding your mailing processes. This will help you pinpoint the best times for customer engagement with your offers and determine the most effective days for delivery. You will be able to monitor each mailpiece throughout its entire journey within the postal system, starting from when it is dispatched until it arrives at the destination. Gain precise information about the locations of your mailings and accurately track the actual delivery dates. Convert your postal analytics into strategic actions that allow you to test various delivery methods, improve response rates, initiate timely follow-ups, and identify potential issues early on. Our user-friendly analytics dashboards provide quick insights through visual data representations, enabling you to make informed decisions rapidly. By leveraging data-driven approaches, you can significantly enhance your mailing performance, maximizing both engagement and successful delivery outcomes, ultimately leading to increased customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TSC Business Solutions

Date Founded

2008

Company Location

United Kingdom

Company Website

www.tscbs.co.uk

Company Facts

Organization Name

GrayHair Software

Date Founded

2000

Company Location

United States

Company Website

grayhairsoftware.com/mail-tracking/

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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