Bynry SMART360 Reviews & Ratings

Bynry SMART360

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Mainlink?

Mainlink provides a cloud-driven meter data management solution that acts as an all-encompassing SaaS offering for the extensive gathering, validation, and assessment of water and utility meter data. Managed and operated by Mainlink, this platform guarantees secure access via both web and mobile applications. It supports smart metering and is compatible with Advanced Metering Infrastructure (AMI) scenarios, enabling submetering service providers, Read-Bill-Collect (RBC) firms, and utility companies to automate their meter readings, maintain precise consumption records, and monitor the effectiveness of LoRaWAN networks, meter health, and leak detection. Users can seamlessly integrate meter data into billing platforms or other external systems through an API. Tailored for ultrasonic and smart meters, the platform features mobile applications designed for installers, property managers, and residents, simplifying the processes of meter installation, data verification, and leak detection, while ensuring transparency in consumption and reducing the need for manual labor and repetitive data checks. Furthermore, the intuitive features of the platform provide stakeholders with immediate access to real-time insights regarding their utility usage, fostering informed decision-making and efficient management of resources. This capability further enhances operational efficiency and customer satisfaction across the board.

What is Bynry SMART360?

Bynry's SMART360 Next replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform. Customer information, billing, payments, meter data management, service and work orders, asset records, a customer self-service portal and reporting share one database. Who it is for: North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts. What to expect: 25+ pre-built integrations (payments, smart meters, GIS, accounting), go-live in 20 to 24 weeks, AWS hosting with a 99.9% uptime commitment and SOC 2 Type II controls, and pricing per meter with unlimited users. Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.

Media

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Paymentus
Stripe

API Availability

API Availability

Has API

Pricing Information

$0
Free Trial Offered?

Pricing Information

Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Mainlink

Date Founded

2019

Company Location

Lithuania

Company Website

mainlink.net

Company Facts

Organization Name

Bynry

Date Founded

2016

Company Location

Highlands, New Jersey, United States

Company Website

www.bynry.com

Categories and Features

Meter Data Management

Not specified

Categories and Features

Meter Data Management

Not specified

Smart Utilities

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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